Help! login blocked suspicious software or corrupted install detected

  • What is your character name in New World: Murasama

  • What server/world did you experience your issue on: Hyperborea

  • Describe the issue you are experiencing: login blocked suspicious software or corrupted install detected

  • Is this a bug or an exploit: bug

  • (if a bug) How did the issue effect your gameplay: I am kicked out of the server after 10 minutes

  • (if a bug) Were you able to recover from the issue: no

  • (if a bug) Please include a screenshot or video of the issue that you have experienced:

  • What are the steps to reproduce the issue as you experienced:

Welcome to the forum! :slight_smile:

Please try to the repair the game files via Steam:

  • Start Steam as admin
  • Right click on New World in your library
  • Select “properties” on New World
  • Select the tab "Local Files
  • Click on "Verify integrity of game files ".
  • After successful check restart the PC
  • Restart Steam, but not as admin

And then:

A repair of EAC:

  • Open your Steam library and right click on New World.
  • Select “Manage” and then “Browse local files” to access the installation folder.
  • Open the Easy Anticheat folder
  • Start the EasyAntiCheat_Setup.exe
  • In Easy Anti Cheat select New World and click “repair”.

Moving this thread from the German Bug Reports to the English Game Support category.

Hi @Murasama, Welcome to New World forums, I hope you are having a great day.

I’m sorry you are having this issue, I want to Thank @Kater for the troubleshooting steps :

You can try those steps, also It’s best to ensure that no third party apps are running while playing.

Thanks for the patience!! :man_mage:

Doesn’t show the new world, what to choose?

If you have opened the EAC.exe from the New World folder select “Current Game”

Played for 20 minutes and crashed again

I just can’t play the game, why did I buy it

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