High RTT and Internet freeze

Hi,
I know I’m not the only one with this problem.
When i launch NW client, my internet stops working and i can’t even search something on google. I have 4000-5000 RTT, so it’s impossible to play. When i quit the game, the internet is back to normal. Same situation on Ethernet and WIFI.

It’s not ISP problem, cause i checked this on my friends laptop and everything worked fine.

I tried:
-clean windows installation
-port forwarding
-firewall exceptions
-drivers update

My specs:
i3-10gen
GPU: Sapphire RX 580 Nitro+
MB: Asus TUF Z490 PLUS WIFI

is it possible that the network cards on the board don’t want to work with this game?

Thanks for help! :wink:

Hello @trybekk,

Hope your day is well, I’m sorry for the issue you are having with the internet, can you please check this link and try the troubleshooting steps, if you did them already just skip them and let me know so I can further assist you.
https://www.amazongames.com/en-us/support/new-world/articles/troubleshooting-lag-and-connectivity-issues

Have a lovely day, take care.

2 weeks to late bub.

1 Like

Dude should post what helped him fix the problem.

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