House Disappearanceeee!

  • What is your character name in New World: lukeeN
  • What server/world did you experience your issue on: Arali / Nirubi Xi - Anu / Nirubi Nu
  • Describe the issue you are experiencing: last wednesday or thursday (I don’t really remember) I was online and the game kicked me because of the update, when I logged in again I had every furnishing items in my inventory and I didn’t have my house in Everfall. I wasn’t able to teleport to my house neither enter from the city but I appeared on the owners list… As my server (Arali) was dead, I transferred to a new one (Anu) and now of course I’m still without house and now I’m not even on the owners list…
  • Is this a bug or an exploit: bug
  • (if a bug) How did the issue effect your gameplay: can’t teleport to my house, can’t storage items so I had to move everything to other towns, and now that I’m on a new server every teleport costs 200+ azoth so I NEED THE HOUSE, imagine having to travel from mountain to Everfall, having to play 2 outposts just to travel 1 time…
  • (if a bug) Were you able to recover from the issue: no
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: I just was online when you dropped the update and it kicked me, there’s so many threads about this and people are saying that the problem starts if the game kicks you…

It’s been a week since this started, I contacted to support, sent computer logs, DxDiag logs, etc. and there’s people asking for help with this problem for almost a month so now I’m gonna start creating a new thread every 6 hours until a get a solution since you don’t even have this in your “known issues list”… I’m tired as fk of this game full of bugs and no solutions…

I have the same bug

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It’s so annoying man… they know the house system is really important and they want us to make use of it, yet they don’t even take time to solve this bug affecting so many players, as I said, they don’t even have this in their known issues list…

Same here. I had 3 houses and lost all of them, I didn’t even get a refund for them and taxes

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Two of mine gone also -posted logs on bigger thread

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so bad man, hope they fix this soon… we can only expect them to solve this if we start spamming posts…

bump

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It’s not effecting enough players so they don’t care. They don’t care if you quit as they already have your $.

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Best to add your ticket here

You’re right, they don’t really care but fortunately I still can refund.

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