How are there Queues on non-full servers?

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1

I created a character on Hellheim, and it’s not in Server status Server Status | New World, but I’m still in queue with 37 players and it’s for an hour already

2

Helheim is one of the few servers with high population. I wouldn’t say the queue is unexpected.

3

but it’s not full according to official server status, so it would be impossible

4

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