How to report exploitable bugs without posting for the public to see and abuse

How to properly report a exploitable bug instead of posting it for the public to see and abuse:

  1. Visit this link
    Contact Us | Amazon Games

  2. Press “In-game Issues”

  3. Press “Something Else”

  4. Press “Web Ticket”

  5. Fill out the form with as many details. There is a character limit but I have suggested that they expand it as some bugs require lots of detail and can be difficult to explain in few words.

  6. Await for a response by staff from AGS as you can see in this email that I got in less than 48 hours from the time I submitted a ticket regarding a game breaking bug that I did not want the public to see and abuse.

Mods please sticky this thread.

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What do you think happened during alpha, CBTs?

Time and time again, unless a bug is majorly abused, it doesn’t become urgent enough for devs to fix.

Look at how fast the gold exploit got fixed, then look at the faction currency cap.

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I’m putting out an option for people who would rather submit a bug this way, instead of in a way that will expose it to the public weeks before modders could identify and patch it.

If you rather spread information regarding exploitable bugs to the public instead of solely with developers, that’s your choice and the purpose of this thread isn’t to convince you or anyone else to do otherwise.

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Well youre right, this is the better way. But yea Amazon doesnt give a Single shit. You either heavily exploit it or its in the game MONTHS to come.
This would be no problem when you could see These exploiters perma banned 1 week after amazon noticed the exploit. But thats another Problem…

Sure its worse, but Amazon has showed time and time again the reports do nearly nothing. Even bug reports in the forums dont always get recognized - so yeah.

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During the alphas there were no people who were actually in-game to test, maybe 3/4 of keys ended up in people who were there simply to play the game rather than to test it. I won’t even get into the topic of how many of those keys were sold for real money on secondary markets.

How are you supposed to find those bugs when the populations in alphas were so small, that once you hit end game there was nothing to really do since there was no real PvP going. Then, during betas, there was enough people, but not even close to enough time for players to try to break things and for devs to try to fix them.

I’m going to put some faith on AGS and assume that many of these new exploits now happen because recent patches. Take the “immortality” exploit for instance. They had to change some heavy stuff in order to fix this, and it could very easily break something else unrelated. The new server logic makes sense against X, but then becomes vulnerable for Y. Its complicated.

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