i for one really enjoy this title i have not enjoyed an mmo this much since wow first come on the scene players need to accept that there are many bumps in this titles launch and many ahead i just hope that they can get to grips with the issues as many other titles have in the past and keep it alive it has sooooo much promise.
Congratulation 
I can agree but am thankful to be able to play it and see it grow and improve. Hang ups may occur along the way. However it does not diminish my interest for the game. I am thoroughly enjoying other aspects of the game such as crafting, exploring, fishing, gathering. I have no doubt that the game will get better in time. Its unfortunately others are not experiencing the same.
Can you kindly elaborate on what kind of potentials are you thinking about?
I “have no faith” that this ^^ kind of opinion may have some basis in reality.
Can you care to share your insights on how the game may be a “top 3” MMO?

Yes, today they announce maintenance for 3 thing:
-Harvesting gear, aborted.
-Players Compensation, in a rollback and causing more issue. (here we are)
-Maybe for the war, fix going to work if only server are back today.
Look like a work day completly useless, bringing litteraly more issue than resolving them.
So yes, i really feel sorry too.
Really
I don’t feel sorry for the devs…
I grind away for items and money in this game and Amazon continually steals from me.
I had my harvesting gear stolen and I’ve had thousands stolen from me during Trading Post shutdowns and lost transactions. Now there is talk of a rollback… I can’t wait to see what they steal this time.
I don’t see how an MMO can survive much longer with this level of incompetence.
Dont release a game that is in pre-alpha state. its so simple.
But the money is more important. But thats not the developers fault, its the publishers fault because they are the people setting the release date. the devs have no influence on this.
Ah yes, I’m sure my post was flagged by the community clutching their pearls at its callousness and not by some overlysensitive community mod.
All that would be so understandable if the game is in Early Access,
at least we know why there is often issue and all the change, test happening and going to agains happen…
Why ?
Nah. It wasn’t released too early.
Sometimes you need to get your stuff out there to find the flaws.
The problem is the way in which they have tried to handle those flaws.
Badly. Everytime.
There must surely be a delivery manager there to say “wait, you clearly haven’t tested that crap patch, go away and come back when we know it’s bullet proof”.
Clearly not happening.
They could have released it as early access which would have given them the opportunity to properly test and patch the game For whatever reason they chose to put it on general release and they have effectively lost 80% of their player base.
Most of the bugs were already reported in beta. They didn’t fix them until now, and so far every patch has broken more.
If it keeps going like this, this game will become the stain on their resumes.
I seriously doubt they intended for focus to have only ONE weapon that scales from it, while every other stat had several weapon choices. And then suddenly decided that void gauntlet needs to be a thing. That on its own shows that the game was incomplete on release.
I agree that they should have done this.
Let’s face it. They pushed the release too much. New world maybe would’ve been a nice polished and finished game if they had waited with the release for half a year longer.
Now they are trying to patch up this mess of a game in order to not lose their player base, which results in more and more bugs. It doesn’t help, that the whole development, QA and probably planning process are messed up as well or at least are not scaled to where they should be.
I see absolutely no reason for why they keep introducing more features when they clearly cannot handle simple tasks as deploying the correct version of the game. Before breaking any more systems in New World they should just accept that the release wasn’t ready, start fixing one thing at a time and hope that players come back when the game is in a playable and stable state.
They should probably start with questioning the QA process.
And to get back to the initial topic. It’s probably not the fault of any single developer but neither is it the fault of the investors. Decisions are usually made by more than one person and pride does play a role in bigger projects as well.
I actually agree with the OP.
It seems a like a thankless task to create something of this magnitude.
The forums are obviously always going to be full of complaints; some legitimate, others trolls or just clueless.
But you do have to help yourself in these situations. And above all, have communication with your players base a major concern at every aspect. Especially when something goes wrong. A little humility would instantly calm this current situation.
I can tell you from experience friend, there is something called MVP.
“Minimum Viable Product”.
At release it was deemed the game in a MVP state. Which is fine. Release it then.
We know this to be true because all mobs in the game are simply artistic copies of half a dozen originals.
But know you’re going to be busy fixing/patching/adding for quite some time. And that’s fine too, a perfectly decent strategy. As long as you can competently handle that process without introducing game breaking stuff every day.
I didn’t expect such a competent comment.
I know my fair share of release ups and downs as well. I work as a software developer 
As usual, the planning was a bit too tight I guess.