I do not understand why they closed mine you for discussion? why couldn’t I ask the last key question, will my gold be returned to me? Since, in fact, the employee admitted that this is a type of POSSIBLE shortage of the game, why should I suffer because of this?
Maybe they closed it because he already answered that:
Unfortunately since this was a mistake on your part there is nothing we can do to return you the items that got sold, and there is no refunds either, I’m really sorry for the inconvenience.