I get 1 day ban for nothing again

[hassuzerg]

I was farming same location and some foreing languge ppls telling me bot i 'am just 57 lvl and farming wyrdwood and get ban for 1 day.

its was happened same thing my diffrent account i killed someone and they report me i get 1 day ban for bot thing reason.

Gosh pls Amazon HEAR us i get many video for proof.WTF is happened this game ?

[Amanita]

HI @hassuzerg,

thank you for your report.

Unfortunately you have landed here in the german forum section.

I have transferred your request to the correct forum section —) English Support

I hope you get the right solution for you quickly.

Greetings,

Amanita

[derbeder]

hah. i experienced the same thing. After 1 day of ban, I ate unlimited ban.

[Achieveme]

Hello @hassuzerg

Welcome to the forums I hope you are having a great week so far!

I apologize about this frustrating situation this may not be intended. Unfortunatel over the forums we can not manage this ban cases if you need more information about the ban please submit an appeal by the website.

Contact Us | Amazon Games

Best Wishes Adventurer!

[hassuzerg]

I already contact amazon also support live chat they told me same thing.I guess this game gonna be end.New world mods wont work and dont do anything if someone report you for no reason they gonna be ban you for no reason.

[GlowSticks]

Automated system ban, if nothing else of x report, they don’t actually take the time to look into them. IT costs too much money.

As a side note, imagine if this company was 100% transparent, as they should be with 90% of what goes on… 90% would have left a year ago lol, and the newcomers that hopped onto the wagon, would have more questioned the abilities of the company, and probably not seeing a reason to start it up etc, lots of chain reaction limbo there.

[hassuzerg]

now I get a lag detected error in 10 minutes maybe 5 minutes and I have to re-enter the game. I tried everything suggested

[Saroth]

keep fighting… got banned few times aswell even permanent, after writing 3 different supporters i got unbanned ( was a wrongly placed ban, one supporter said… )

took weeks…

[derbeder]

@Saroth
Hello, I’m glad the ban was removed. I am trying to get the ban removed. what did you do? What do you recommend?

[Saroth]

talk to them, provide screenshots/gameplay. since they don’t explain what u are banned for “only say cheating” instead of showing any proof… rest is luck

[derbeder]

I don’t have any proof, I only have an image. what can i proof without having game?
Please support me in my struggle.

I would like a hand for uplifting ban cause web ticket just keep responding with automated replies

On my own, I was farming for a long time. I’ve been struggling for hours and I’ve made progress in the game. I was permanently banned the minute I went to collect another fiber. I was accused of exhibiting bot behavior. You can review my account, my activities, everything. I was doing it without any help. I think this is unfair. There are many people who create bots in the game. I reported them and no harm came to them. My account got banned even though I didn’t do anything weird. This is a seri…

[Saroth]

just try the live chat. maybe that helps u… sadly i got thoose copy & paste answers aswell ( understandable from minimum wage workers… )

[hassuzerg]

Hey dude i so sad to hear of that i always record nvidea software thing.