I got this error message Timed out while waiting for server to describe the world

I got this message every time i try to click play button “Timed out while waiting for server to describe the world”
My charactername: LaliWP
Server: Evonium
I try everythink what i found in forum and yt videos and not help to me.
Somone can help me what can i do ?

1 Like

Hi @LaliWP, Welcome to New World forums, I hope you are having a great day.

I’m sorry to read that this connection error message is affecting your game play, I was checking other posts like this one :

Can’t connect Timed out while waiting for server to describe the world

And it seems that the best way to go is to reach Amazon Games

Contact Us | Amazon Games

Support for Amazon Games. Read support articles or get game & account help from Amazon Games support reps.

with the following information:

  • Character Name.
  • Region.
  • World/Server.
  • Computer Specifications.
  • The previous troubleshooting we’ve already made.

Thanks for the patience and be safe!! :sparkles:

I try soo many thinks in the forum and some thinks with youtube i write support ticket about 2 day and i didn t get answer. Already speak 3-4 amazon live support man and can t get help write and write support ticket but answer real help not come and i see soo much people have this probleam :confused: . Weekend coming and i really want to play new world if i can.Help me technical support not the fastest think in the world :frowning: .

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