I have connection error


I have got this problem, I can’t play game, I tried everything. I want to play but it isn;t possible. I can’t connect to any server. As i used exitlag sometimes i could connect to the server but unfortunately it doesn’t always work and this program is paid. Please help me

Hello @Vexor1337,

Hope you are doing well.

Thank you for bringing this issue to our attention, for which I’d suggest you to kindly go through the troubleshooting steps mentioned on :arrow_double_down:

In case this does not work then please contact our live support through chat by clicking on :arrow_double_down:

That way we can receive the pertinent information to help you with this.

Be sure to have your logs ready in case they ask for them:

Instructions for finding the in-game logs:

  1. Press Windows+R on the keyboard, type %appdata% and press enter.
  2. Open the most recent file from this folder: /AppaData/local/AGS/LogBackups.
  3. Paste the contents of the file into your message.

Hope this helps. :magic_wand:

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