I just lost items

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  • What is your character name in New World: Kapitan Yami
  • What server/world did you experience your issue on: Karkar
  • Describe the issue you are experiencing: 4 matters
  1. While i was on Dynasty (19.11.2021) and i salvaging Item MY Orichalcum life staff 599GS wich bonus: ( focus, blessed, gem socked and one more bonus (i dont remebmer) Purple item tier V, which i bought for like 9,5k just got salvaged, this item WAS LOCKED so why ? why now is salvaged tell me ? It was First what I do after buying and I didn’t Unlock this item. idk really how it is even posible.(I noticed that after i get orichalcum ingots)

2.Master Repair Kits they just disappear. They have Auto use Mechanic(on repair all button in EQ) or what ? if yes sorry if not well they disappear for me.

  1. I put 10 000 Green wood on trade post, i wanted to change his price so i canceled Sell order and i can’t get back my wood bcz I don’t have storage with 2000 place so idk how i get my wood back .

  2. On saturday I payed twice for my House :).Once before unexcepted maintenance work on 20:20 (20.11.2021) and after that I have to pay again.I don’t know if it was some kind of backwater. So I don’t know if I lose my money or not. And pls don’t do again that unexcepted maintenance work

sry for my english is not perfect I know.

  • Is this a bug or an exploit: bug and improperty mechanic
  • (if a bug) How did the issue effect your gameplay: I lost items, at all and I want get them back
  • (if a bug) Were you able to recover from the issue: nope
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:
1 Like

Hello can i get any answer or any com with people who can do sth.Why it is so hard ?

I lost my musket yesterday it was locked too. But still no reply since yesterday.

thank u @umutseven now i know im not alone maybe we will get back our items

Chances are slim of you ever recovering the item, I don’t believe AGS to date has ever given back items to people that were accidentally salvaged.

During this salvage, were you salvaging other items with the option: CTRL+SHIFT+S? or just S+Click+Yes? I have personally seen that when I quick salvage items after crafting so many, with CTRL+SHIFT+S, it bugs out and sometimes goes to salvage items that I have locked in my inventory with being no where near it (I know this because it pops up on screen “Can’t salvage item is locked, etc”)

If they don’t give my items back I will never play this game, and I will delete from my Steam Library and never come back to this bugs bcz its ridiculous.

and I always use S+click + yes

2 Likes

yeah same happened

Ye it’s sad. I writed to AGS support on Friday 4:00 (PL time zone) I didn’t get any answer to today , when I was on Live chat they told me i got answer in 48 h since report and i get nothing. Now its like 5 days and still 0.

Maybe to get their attention we should change this title to sth with dupe items idk.

Hello AGS, i know u are busy but for u its like 5 or 10 min max for close this case with positive ending.

Hello ags?

AGS I Have Trade for u and its simple. So ur 10 minutes for my 100-200h or more. Simple right ?

Hello ?

u know they have bigger problems then ur own? they loose rn much people for there shit patch they did yesterday xD
they cant help everyone and… wait mate… thats all u can do!
Stop spamming

I will spam bcz i wait 6 days now with 0 info, and 3 days there so. I want play this game but if i didin’t see my life staff i just quit, bcz its sad.

how to to get their feedback ?

so AGS? how to get conract with u hm ?

so ? can i get any answer ?

11 days without any message from ags(email)/ 7 from forum

12

You will never get it back, live with it. i lost 150 k gold due to different bugs so whatever. Just got used to it.