I received a temp ban with no explanation

Hi, I’ve received a temporary ban for “abuse” with no other explanation.

I’d like to know if:

  1. This ban was given to me by automated system or a real person.

  2. The actual reason for the ban. I am not aware of any abuse on my part.

Hello @Crouton
I can ensure the bans are not automated but here on the forums we can not discuss any penalties, you can always follow this link to appeal if you want:

https://www.amazongames.com/en-us/support/new-world/articles/appeal-a-ban