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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
- What is your character name in New World: Jonanzo
- What server/world did you experience your issue on: Bifrost
- Describe the issue you are experiencing: I get black screen of joining depths with entering the portal
- Is this a bug or an exploit: is an bug!
- (if a bug) How did the issue effect your gameplay: It gives me bad gaming experince!
- (if a bug) Were you able to recover from the issue: After a relogg and i went into the same bug again, wafter my gorup was waiting for me.
- (if a bug) Please include a screenshot or video of the issue that you have experienced: What can i say, it was totalyy black screen.
- What are the steps to reproduce the issue as you experienced: join an group through the enter face to the dungeon when a group is already in there.