I don’t think anyone can be mad at the AGS team working on New World. There are a ton of bugs, a lot of things have been added or removed seemingly without regard for the players opinions, and communication with these changes are pretty minimal.
But all of those things can be fixed. What can’t be fixed is the meta-gaming mindset held by not only a lot of people picking up the game day one, but by long time alpha and beta testers. There have been more than a few in depth incredibly well written forum posts about large groups of testers holding exploits secret to abuse on release. This is just going to be a sad reality of MMORPG’s these days I think. The players mindset has changed so much, and seemingly toxic gaming trends have really put a damper on the gaming community.
But the most annoying part is when the gaming community absolutely slaughters a game, like many are doing right now to New World, just to complain how Amazon didn’t handle it, doesn’t know what they’re doing, and suck at their job. As a nerd myself I can absolutely say when it comes to video games the pervasive culture is NO ONE wants to take a look at themselves, and what they’re doing, but instead blame the people providing the service for not holding our hands and realizing that we’re babies who only want to break our toy once we’re finished with it.
New World had all the systems in place to keep servers stable and alive for long periods of time. Just the ability to change faction alone was, in theory, supposed to stop the WoW 100% faction imbalance issue. But that was put in place because in practice they likely expected the territory race at day 1 to be much more even. With the massive faction imbalance, streamers/large groups of testers with no regard for server health, exploiters being defended, even encouraged, and focus on zerg PVP with AoE weapons, among many other things; it’s encouraged people to either side with the stronger regardless of whether you PVP or not. I imagine many people have outright quit because of how far they’re on the backfoot just wanting to play fair.
At the end of the day, you have no one but your peers to look at for why this game may go in a downward trajectory.