Still bugged. Please fix.
Been stuck here for a day now and had 17 people on the server try to kill and revive me and nothing works! Amazon told me pretty much that there is no fix and im out of luck in a nice way. I dont understand why they cant just move me in bounds or just put me back at my house or settlement. Why is there a unstack button when it doesn’t even work for situations like this. I have 300 hours almost on this game and to throw it all away cause i can’t use unstuck is crazy. There was a reply from amazon i wont put in here but long story short they told me to go play another game and pray that dev team will make a fix withing next couple of weeks to months.
Im beyond myself that this is the response i got and that the game doesn’t support GM abilities for them to fix stuff like this. "Amazon rep said the game doesn’t have GM abilities. Someone from dev team can you please just move me to my settlement or even in bounds so people can get me. This happen because of being flagged pvp and got chased into the water and downed at the same time game teleported me once i was down from in bounds to out bounds.
PLEASE HELP!!!
1 Like
I have the same issue, I died on location where that no one can revive me. now I can’t play the game. I had the issue from a week. since then, I opened 4 support cases end up with 2 Ticket. it is very sad that how little attention we are getting from the developers. how they are extremely slow on fixing this issue specially on something like this where it is completely prevent people from playing.
This is not a normal issue. this kind of issue NO ONE should experience on paid game, and if it happen there should be reimbursement.
Just quit the game as I did, this game is not ready and I guess it will never be.
Come back when it’s playable, but now the game is a joke. The support can’t even help us what a freaking joke.
How to self-fix this bug:
First you must get picked up by someone, anyone - or you will never be able to respawn.
Then, you craft another orb to go into the Zygoramet arena quest. Enter solo or enter in a group and leave the group.
Either
- Die solo
- Defeat Zygoramet
- Wait out the 15 minute timer without dying to Zygoramet.
If you die inside in a party and get teleported out you WILL be immobilized.
if you die on place that no one can revive you. you are done. that the case with me.
this is the worst experience for me on video game. we started with broken game and stupid 8 hours queue. now we got this. 
and even more we don’t see any appropriate response.
By any chance, have you tried having someone else inviting you to a party and joining an expedition from afar pressing F1?
You basically just can’t play the game you paid for. What a game man, honestly I didn’t expect that from amazon. This game is absolute garbage I ain’t gon lie.
2 Likes
I get what you’re saying but do you know how hard it is to craft that orb? just because they’re lazy to fix or find a way to respawn us. It’s my first time seeing ppl complaining about a bug that makes the game unplayable (you literally can’t play and I mean it man) for them and the support just goes ah we can’t fix that you gotta find your own workaround. Basically, we are paying for a piece of garbage code that they can’t maintain.
I already gave up and gonna get myself a refund as I stopped playing for 5 days because of this and they don’t reply because they lazy or whatever. rip my steam account
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last update 1.0.4 I am still stuck. I am shocked how an issue like that not fixed for 16 days.
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I guess that’s what they meant by a new world…u pay them but they don’t care …LITERALLY THE PERFECT NAME. It’s sad because the gameplay is unlike any other modern MMO and it gave us hope that this game is going to be different, but good job new world you didn’t disappoint but actually, you brought something new where you can’t even play the game and the support is telling you to find your own fix or whatever.
Remember how they gave a free waiting animation because of the long queue? I guess that’s how they’re going to compensate us for this bug, but remember that is IF they address it which is very stupid of me to assume when seeing the number of complaints they ignore.
Are we really asking to let us play the game we paid for? Lower your expectations guys you asking for too much.
Invulnerable is not the same as Immobilized.
It’s likely they are talking about the invulnerability exploit players are using to win Wars and other PvE content. NOT players who are unable to revive.
I sent a ticket to Amazon regarding this bug and the response I got was totally unacceptable:
This was AFTER the customer service rep asked me to provide screenshots I had already provided and a DxDiag that is totally irrelevant to this bug.
They are ACTUALLY outsourcing their customer support responses to people that have nothing to do with the game studio. Unbelievable…
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Thats what i’m saying man, just get a refund if you can bro I think you can always chargeback with Paypal that is if you don’t care about your steam account getting an alert. They just don’t care as long as their moneys right.
Look how many bugs the has. The game is literally a piece of garbage that is going to fall apart soon. Did I really pay 40 USD for this? I could’ve played Black Desert or any other MMO and it would have been a totally better experience. The response you got from the customer support reflects the quality of the game and how they treat their “customers”. What a shame man.
Thanks man, they must pay you for this since you’re doing more work than their customer support.
Thanks Mikuc, ill try it. I didnt like amazon customer support answer
“You are now connected to Himanshu from Amazon.com.
Me [16:52:55] : Issue: New World - Technical: Something Else
Himanshu [16:53:01] : Hello, my name is Himanshu. I’m here to help you today.
Me [16:53:31] : hi i have a problem in new world
Me [16:54:15] : i keep dieing and it says “immobilized, you will not bleed out while immobilized”. so im on the ground, cant move, cant unstuck, cant revive pressing E
Himanshu [16:57:46] : I am very sorry for the trouble you are having
Himanshu [17:00:18] : In this case
Himanshu [17:00:27] : I will have to file a ticket with the developers
Himanshu [17:00:34] : They will be able to relocate your character
Himanshu [17:00:40] : I would require
Himanshu [17:00:59] : Just one thing we can try before that
Himanshu [17:01:18] : Deleting and restoring character
Himanshu [17:01:27] : Open the game, delete your character
Himanshu [17:01:29] : then let me know
Himanshu [17:01:36] : I will restore it
Himanshu [17:01:42] : then launch the game
Me [17:02:05] : im not guna delete my lv 60
Himanshu [17:02:07] : No progress, or items, etc nothing will be lost
Himanshu [17:02:23] : Do not worry nothing will happen to your character
Himanshu [17:02:45] : no progress, items, clothing appearance name company position faction
Himanshu [17:02:53] : nothing will be lost you can trust me here
Himanshu [17:03:26] : it will either resolve the issue or it will not resolve the issue.
Himanshu [17:03:26] : If it does, it will save you 24 hours atleast
Me [17:03:31] : no thanks that sounds really stupid to delete my character
Himanshu [17:04:10] : You came to me for help
Himanshu [17:04:44] : I am trying to help you only.
Himanshu [17:04:44] : I am talking through Amazon’s official support chat representing amazon
Himanshu [17:05:28] : I can understand how that sound.
Himanshu [17:05:28] : But be assured you will not lose anything”
