****** Please make sure you fill out the following information before submitting a report ******
Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here
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- What is your character name in New World: Sorry John I dont remember
- What server/world did you experience your issue on: both PTR and Live El Dorado
- Describe the issue you are experiencing: PTR reset keybinds and other way around
- Is this a bug? (If this is an exploit, please follow the steps here: bug [Dev Blog] How to Report Exploits - Updated)
- (if a bug) How did the issue affect your gameplay: it looks hella sloppy
- (if a bug) Were you able to recover from the issue: no
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced: go on ptr go on live
- When did this happen? (Date and Relative time; please include your timezone) all throughout history