Hello there! 
I have a few suggestions about the game and hopefully some of the AGS team see this, because I really love the game and want it to prosper in the future even tho its not in a good state now. I recently was playing Lost Ark and got some ideas from there but I want to come back to NW and enjoy my favourite game.
PvE:
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Transfer of Gear Score - I think its really rough that you need to push every time through Mutated Dungeons to upgrade every single item to 625GS and for example if you find a better option you need to start grinding from the beginning or you want just to respec and go with different build then again from the beginning. My suggestion here is to implement a functionality that lets the players to transfer gear score to other items and the focus of the Mutated dungeons to be in other way (e.g. some good BiS armors or some crafting mats required to craft BiS armors or weapons)
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Raids - Would be really cool to have 10-20 ppl raids in the game. Looking at the new Isabella dungeon I was thinking how cooler it could be if it was 10 people raid for example. Please think in that way.
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Expedition/Raid Party Finder - Would be really nice especially for solo players if you can find a group with this tool
PvP:
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Arenas please with a good rewards to buy from the faction store
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Make some territories PvP only
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PvP faction missions are trash. Now you can do 1-2 max out of 3 and they probably require you to run thousand miles and… its not a good experience
General
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Useless perks - Currently in the game there are a lot of perks that roll on items that are useless and crafting becomes really frustrating experience. Especially when you introduce new perks every month and the roll chances become less odd each month. The RNG is pretty high and the meta is shifted into whoever controls WW and Everfall (most gold income settlements) can craft a lot for the company and got the best armors in the server. So we need another option to receive BIS armors in the game, not just from crafting. Like I said above maybe from mutated dungeons?
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Open world scheduled events - Its really a good way to keep players log in the game daily. (PvP and PvE)