Report for Harrassment, Ignore/Block, move on.
As you said toxic elitist jerks will be toxic elitist jerks no matter what you do.
I can understand that this wont satisfy anyone who get attacked for being new to a specific game mode, but maybe those TEJs get some time-out “Ban”.
I think my guildmate reported it, but I’m doubtful anything would happen. There was no language that was objectionable. Just comments like “never queue for arena again” (before the screenshot obviously) and an unnecessary amount of hostility to someone new to the mode. I don’t know what AGS would ban them for.
Personally, I think that the person telling your guild member to never queue again etc should get banned for attempting to negatively affect someone’s gaming experience, which is against TOS.
The arena has no ranking system, everyone is entitled to play any content that they wish, doesn’t matter if they are the best player in the game or the worst. At the end of the day your guild member shouldn’t take what the person said personally, as long as he had fun playing the content then that’s all that matters.
You will get people like this guy in any and every game from time to time, the best thing to do is ignore him and continue having fun and doing what you want to do, how you want to do it. With an attitude like that I am not surprised he is queueing solo.
I suspect they meant leaderboards.
There are a lot of A-holes in this world. All you can do is ignore them and be glad you aren’t like them.
GW2, DoTA, LoL, and Smite found the solution to this problem already. 1st instance of a player intentionally feeding or match manipulation, they get hit with a 72 hour suspension from Ranked or PvP, 2nd offense 14 day suspension, 3rd offense 60 days, 4th offense they get to say bye bye to their access to PvP on that account.
That wont work. Double the rewards will just make everyone go to ranked. Why would you spend time doing the same activity for half the reward? That is what peoples mindset will be no matter their skill level.
Maybe add a good reward for being in top X ranked for a season or something but you cant just double the rewards the whole way.
This is why multiplayer is crap. Too much toxicity. Why would a person that never PVPs try to learn how when people take that attitude towards them. Its the same for PVE really. Why people who may normally solo ever want to bother with dungeons when they just going to run into people that get toxic towards them because they didnt have perfect play. People just dont want to deal with that crap anymore.
Unfortunately this is par for the coarse in MMO PVP these days, Go play some GW2 PvP and you will see exactly the same especially at the start of a PVP season whilst people are gaining ranks. Players will just leave what they consider a sub-optimal team frelling over the other 4 team members ( can be 5v5 or 3v3). And if your unlucky enough to drop into bronze, most of the other toons are anet controlled bots. 
People seem to think that stuff like this actually matters in real life for some reason.
Strange I know 
People need to realise that it’s just a video game, just having fun and not taking it so seriously.
That’s why I stopped playing arenas. When I started doing pvp, I used to queue up for arenas a lot, I was constantly experimenting with new setups and my gear was generally trash as compared to the million coins gear hardcore pvpers have. On a dead server like mine, I was constantly queuing with the same hardcore arena players that top the leaderboards, you have no chance to learn or develop. Add to that all the toxicity and hate you get in the chat for being a noob pvp player. Even now after improving my pvp game, I still don’t feel like queuing to that game mode until I move to another server or we get cross-server arenas.
I can’t think of any solution to really deal with these toxic elitists other than blocking and maybe reporting in case of abuse because unfortunately, an important portion of our community is toxic af.
This. PvP is always filled with fake PvPers who are really there to collect rewards instead of actually wanting to be serious about PvP. They are just serious about how to get the rewards, even if the best strategy for gain per unit time is loss farming.
And that’s just one issue with existing MMORPG PvP management.
AND
SWTOR tried the Ranked/Unranked distinction for several years. Didn’t make PvP any better or more popular and they’ve pulled the plug on it so we know it’s a failed experiment. And part of Bioware’s analysis is that Ranked increased toxicity and that decreased participation.
Follow-ups on PvP in 7.2 - PvP - SWTOR | Forums
Some people even thought it was the equivalent of having proper leagues to properly match players, but obviously it never ever was.
So now they are back to straight bribes for PvP engagement with their separate PvP-only battle pass.
The truth is, unless a proper league system is implemented, and there is a commitment to not having lopsided matches just so a match pops, PvP will always be a rubbish experience.
Real world sports have a proper league system that doesn’t match Joes versus Pros. And that’s why it works. But MMORPG PvP players and designers think they know better but are really just copying each other’s mistakes.
BioWare made the smart decision by Removing Ranked PvP from SWTOR - VULKK.com
Re. the OP, the person you mention could have been me - its not, but I had a similar experience. I’ve never done any PvP, I’m the wrong side of 50, so the angry twitch kiddies typically have 30+ years on me and to be perfectly honest, I’m just not that good of a gamer!
That said, I figured I’d give the 3v3 Arenas a whirl. I’ve never done them for gypsums but figured now I could get some season XP as well I’d have a go. I’ve done 9 in total and been verbally abused in 2 of them.
Fortunately, it doesn’t affect me and I don’t care about the abuse, but I won’t be playing (arenas) anymore as I can do without the aggro. I work, have a wife and kids and my free time is precious, there is lots of other stuff to do ingame - but some people might not be as thick-skinned and even if they are, maybe they just want to chill out, do their best and play a game, not suffer the tantrums of idiots.
Hopefully AGS read this thread and figure something out.
Yea, the game needs ranked and unranked game modes. It should make the game more pleasant.
Ranked matches appear to do the opposite.
BioWare made the smart decision by Removing Ranked PvP from SWTOR - VULKK.com
You cannot mix people trying to win with people who are watching youtube and making a grilled cheese sandwich at the same time.
or you block and move on LMAO talk about crying about words in a game. Literally move forward in your next match this was soft as far as “toxic” just go to ww area chat if you want to see real toxicity when people are dueling each other.
Playing my alt yesterday with pvp on. Was killed by a group of 2. No words or gestures from either side happened. I respawn, remove pvp, go back to my quest.
Upon arriving the person who killed me comes up, stands right next to me, and uses voice chat to spit on me. I do and say nothing. They leave, come back 1 minute later and do it again. Best part, they are the GOVERNOR of the company.
Toxicity is the game.
I’ve personally experienced much worse than the screenshot to be sure and have no screenshots to prove it because I generally don’t care. This bothered me as it was a friend’s first attempt at arena and they were told very aggressively to never queue again. And they haven’t (probably won’t).
Thick skin or thin skin shouldn’t matter. AGS can’t reasonably police these things I don’t think, or at least not all of it. I just think the community needs to police itself. I did send this thread to my guildmate who was very happy to see the comments thus far. Thanks to those in the thread who agree we can do better.
By that logic OP’s guildmate should also get a ban because he is negatively affecting gaming experience of his random team by joining pvp content without pvp gear/experience.
That is not what is happening. Its simple, PVP brings out elitist people in droves. It’s NEVER been beneficial to a game, not in the community, not in the monetization.
and I say this as someone who has been PVPing for 19 years, non stop in a plethora of MMORPG’s. Regardless of the game, the PVP community as a whole is full of toxic people who do nothing to make the game a fun place to be.
Obviously not everyone fits this bill, but the majority do.
That is the context of that study Bioware did with SWTOR.