Any solution they sell to the problems they’ve created becomes predatory.
There is nothing you need to sell in the shop that cannot be solved in game by modifying the systems.
Anyone who approves the idea of being able to swipe your CC to enhance your in game experience, provide advatages or conveniences is the type of person who actively damages the genre and promotes these games and their predatory tactics.
The most grindy thing that most people wont have time for is the poor design of the watermark system. Adjusting this system to maybe increase the rate at which your water mark increases up to a certain gear score (current cap 600 maybe increase rate up to maybe 560 thn normalize it until the GS cap is increased) would help improve this some.
Because they losing players and alot of people got burned out before even hitting 60. Makes me feels like they are already planning on adding p2w items in the shop.
Instead of that they need to improve what they currently have to make the experience more fulfilling to keep players engaged.
Also adding p2w things to shop in the games current state especially would mostlikely piss people off even more.
Specifically the words used were “at launch”. And I can’t find the source, but I distinctly remember a statement saying 2022. That’s technically another year. Though is 30 days from now.
Maybe they wait until first rush ist over. The hardcore players leave the game cause they usualy get bored soon lacking high end content (which is hard to design i guess).
The left players and maybe newcomers (because free to play, but pay for easier progress) like the game so far, but are frustrated by the grind and limited storage and other things. But this is maybe the main consumer group they are focused on in the near future.