Invisible Trophies: City Wind

Name: Zaharra

Server: El Dorado

Bug

Problem and Impact: 4 trophies in Wind are invisible for months. I cannot see them, take them down, or exchange them. (My trophies in Ebon and Bright or ok.), impacting my buffs and game. They are visible on the Bio page and Trophy tab within my house.

What have I done: I emptied my house of furniture and trophies. Verified files. Cursored over walls, ceilings, yard, and floors. Logged in and out of game and computer. Checked updates. Nothing has made a difference.

When did this happen: months ago. continued to hope that updates would change the situation. It has not. What ever you can do to help.

Timezone: Pacific

****** Please make sure you fill out the following information before submitting a report ******

Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here

To report a player or company for Code of Conduct violations, please do so here

  • What is your character name in New World:
  • What server/world did you experience your issue on:
  • Describe the issue you are experiencing:
  • Is this a bug? (If this is an exploit, please follow the steps here: [Dev Blog] How to Report Exploits - Updated)
  • (if a bug) How did the issue affect your gameplay:
  • (if a bug) Were you able to recover from the issue:
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:
  • When did this happen? (Date and Relative time; please include your timezone)

This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.