Sorry if this was posted already,
Has anyone else seen this?
Source: Just got this reply from Customer Service? : newworldgame
Can a CM/GM/Dev/Anyone confirm this? 20 days?
@Customer-Service @Community-Team @Developer
Update:
I asked the Live chat people myself: ISSUE IS SOLVED. No need to reply - #10 by zaeis
Uh oh, RIP EU…
Yes, its real game is dead. They took our 50€ and now says good bye to EU players.
The bad English from the CSA could be an indication for it to be real 
Not sure about that one, I talked to CS and it was broken English if that’s what you mean.
If a customer service person can come and confirm/deny I would appreciate it.
Even if it was true, there would be no reply from CS team confirming it here, it would be one of the community managers doing a lengthy post, congrat… sorry, thanking us for our patience and explaining the difficult nature of the rollback, but affirming us that they got their best people on it.
I would expect that message either late Monday or early Tuesday, when they are back in office.
I’m going to try the live chat myself
Congratulations 
they took our money and then bye bye ahahhah
So either the post is false, the CSA made an educated guess, or they gave out internals they should not have before an official message from the CM.
I’m not even shocked.
Unfortunately the support of this game knows nothing about this game as they’ve proven in the past. I wouldn’t trust any word support says.
I guess it’s a default number that’s in their response protocol. they probably have no idea about anything
I wish their CS wasn’t so divorced both from each other and the other teams.
Eesh.
In the last 2 months I’ve learned to ignore all online chat responses. I think they’ve only been accurate like 5% of the time. Most of the time they have no idea and just say something, or read off a script that doesn’t really apply to your issue. I’d wait for a response here by an orange. Still not always accurate, but far more so than online support. Remember, they use the same support that handles your amazon packages.
I mean merges should have happened 6 weeks ago
This here doesn’t even suprise anyone, or does it xD
No, not really. We’re just wondering how this all looks from their angle at this point, because boy howdy lawdy lawdy it looks hilariously bad from ours.
Mondays have incorporated a bit where I tell all my coworkers what the game tried to fix and screwed up after in so doing. All of us wonder how the fuck Amazon money made… this.
Love it!
Nope not true see latest official post about ah/tp
"Tonight we will attempt to restore the trading post to its state on November 24th at 12:45PM CET (the rollback point for the affected servers). There is a significant amount data involved and the scripts will take several hours to complete. You may notice items starting to appear in the trading post (even though you can’t purchase, sell or remove them). Once the script is completed and validated through testing, we will unlock the trading post. Turning the trading post back on will require a restart.
Lane"
So tonight or early morning should be up
