The bad English from the CSA could be an indication for it to be real 
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Not sure about that one, I talked to CS and it was broken English if that’s what you mean.
If a customer service person can come and confirm/deny I would appreciate it.
Even if it was true, there would be no reply from CS team confirming it here, it would be one of the community managers doing a lengthy post, congrat… sorry, thanking us for our patience and explaining the difficult nature of the rollback, but affirming us that they got their best people on it.
I would expect that message either late Monday or early Tuesday, when they are back in office.
I’m going to try the live chat myself
Congratulations 
they took our money and then bye bye ahahhah
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So either the post is false, the CSA made an educated guess, or they gave out internals they should not have before an official message from the CM.
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I’m not even shocked.
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Unfortunately the support of this game knows nothing about this game as they’ve proven in the past. I wouldn’t trust any word support says.
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I guess it’s a default number that’s in their response protocol. they probably have no idea about anything
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I wish their CS wasn’t so divorced both from each other and the other teams.
Eesh.
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In the last 2 months I’ve learned to ignore all online chat responses. I think they’ve only been accurate like 5% of the time. Most of the time they have no idea and just say something, or read off a script that doesn’t really apply to your issue. I’d wait for a response here by an orange. Still not always accurate, but far more so than online support. Remember, they use the same support that handles your amazon packages.
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I mean merges should have happened 6 weeks ago
This here doesn’t even suprise anyone, or does it xD
No, not really. We’re just wondering how this all looks from their angle at this point, because boy howdy lawdy lawdy it looks hilariously bad from ours.
Mondays have incorporated a bit where I tell all my coworkers what the game tried to fix and screwed up after in so doing. All of us wonder how the fuck Amazon money made… this.
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Love it!
Nope not true see latest official post about ah/tp
"Tonight we will attempt to restore the trading post to its state on November 24th at 12:45PM CET (the rollback point for the affected servers). There is a significant amount data involved and the scripts will take several hours to complete. You may notice items starting to appear in the trading post (even though you can’t purchase, sell or remove them). Once the script is completed and validated through testing, we will unlock the trading post. Turning the trading post back on will require a restart.
Lane"
So tonight or early morning should be up
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umm not really
I am in the UK Scotland FYI
100% of the times i have called amazon or Echatted amazon with problems with deliverys its always been a person with a Indian/Asian Origin/accent so I dont think AGS has there own Customer advisors for new world either they just use Amazon’s customer service system
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So great
amazed how some ppl here complaining but they dont want to accept its also partially players base in fault at this one with TP. when ppl received this obviously mistake money they attacked TP and caused this , so many data… as much as i hate this waiting i have to at the same time accept this as they clearly fixing it to the state noone get harm in items. what surprising me even more the amount of ppl in global chat in game asking is TP working or even what hapen despite when they log in the game its clearly visible TP doesnt work at the moment. i noticed few instances same person even asked in chat about TP and then i saw earlier post here where he was getting mad about TP. yet all the fault and hate goes against AMG. its a game it has problem and mistakes hapen. this was clearly human error. yes it damaged us players and we lost some players possibly. the lack of comms from dev on chat was bad but hopefully its gonna be all sorted over night and we can focus on game again