Item lost in trading post but no money transfered

[sebastianberto007]

****** Please make sure you fill out the following information before submitting a report ******

Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here

• What is your character name in New World:
• What server/world did you experience your issue on:
• Describe the issue you are experiencing:
• Is this a bug or an exploit:
• (if a bug) How did the issue effect your gameplay:
• (if a bug) Were you able to recover from the issue:
• (if a bug) Please include a screenshot or video of the issue that you have experienced:
• What are the steps to reproduce the issue as you experienced:

Name Character : Xephirmps
server : Utopia

Issue : I was selling my asmodeum x112 , and offline for 2 days because of work and when i log in back i see my asmo is already sold but no money was transfered, and when i check storage just in case its expired and not sold, but the item is not there.

its really annoying that this kind stuff happen at least give me back my asmo, if i cant sell i will just use them to craft my gear

[EijunS]

Hello @sebastianberto007,

Welcome to New World Forums!

I am sorry to hear that you haven’t received the gold for the items sold on trading post.

Please perform a Steam Integrity check for game files and relaunch the game to check if you can find the gold or the item back in your inventory.

Do let me know if the issue persists. I will look forward to your response.

Cheers!