Items lost on expired trade and storage full

Game Support English Support
1

Hi,

I had a couple of trades that expired, and my storage got full when the items returned to storage. I seem to have lost some items, such as a Cut Pristine Onyx (I don’t really mind for the other items as the Onyx is worth ~500g).

Edit : this may also have a link to a buy order of 500 Sand Flux that weighed 50.0.

Is there a way to recover the lost items?

Thanks!

In case I need to file it under bugs:

Character Name: Brianagh
Issue that occurred: Lost items when expired trade items got back to storage, making the storage full.
Time and Date: 11/12/2021, 9AM EDT
World/Server: Arkadia Firma/Belovodye
Location where issue occurred: Windsward City
Any steps that can be taken to reproduce the issue: Have trade items expired, making storage full in the process.

1 Like
2

Hello @Omega98

Thank you a lot for the report. Im sorry for the situation encountered. As this is a possible bug, please post it under https://forums.newworld.com/c/bugs-and-exploits/12

Please use this section to report any in-game bugs or exploits you encounter and use the following template. Our Dev team will be able to check it as soon as possible.

Character Name:
Issue that occurred:
Time and Date:
World/Server:
Location where issue occurred:
Any steps that can be taken to reproduce the issue:

Thank you in advance.

3