Kicked for Suspicious behavior/corrupted files after update (im just killing elite)

[Xaiit]

• What is your character name in New World:

• Xaiit

• What server/world did you experience your issue on:

• Nav

• Describe the issue you are experiencing:

• I get kicked about every 5 minutes due to suspiscious behavior/corrupted files after update. I am only trying to farm an elite mob.

• Is this a bug or an exploit:

• Bug

• (if a bug) How did the issue effect your gameplay:

• I cant play…

• (if a bug) Were you able to recover from the issue:

• No it keeps repeating, I was able to close client and open it to log in once, now im just stuck with an error message when trying to log in.

• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  

  

• What are the steps to reproduce the issue as you experienced:

• Im just farming elite mob in upper slag mines with fire staff.

[aLo]

same bug since 2 days. Message appears every 10-60 mins.

[Strialol]

Maybe connected to the performance problems. Hope this is fixed after update

[DevonK]

Hi,

We are sorry to hear about this.
Have Steam perform an integrity check on the game files, you can lear how to do that here:
(Steam Support :: Verify Integrity of Game Files)

Make sure Windows and graphics card are up to date.
Update Windows: (Update Windows)

Remeber Easy Anticheat must be activated and run alongside New World, make sure you have it installed and running.

Verify system requirements as well, you can check them here: (New World System Requirements - Support | Amazon Games)

Try deleting the appdata folders for the game it can be found in the following locations:
C:\Users\AppData\Roaming\AGS
C:\Users\AppData\Local\AGS
the shortcut to your folder is %appdata%

After that, basic troubleshooting must be performed.
Check out our page (New World - Support | Amazon Games)

If non of the above work and you perform all of the troubleshooting, no worries, just send logs.

Logs can be obtained by following these steps:
Instructions for generating a DXdiag: (Open and run DxDiag.exe (Open and run DxDiag.exe))
Instructions for finding the in-game logs:

1. Press Windows+R on the keyboard, type %appdata% and press enter.
2. Open the most recent file from this folder: /AppData/local/AGS/LogBackups.
3. Paste the contents of the file into your message. Send a pastebin of your logs to me via PM.

1- Submit error at \Program Files (x86)\Steam\steamapps\common\New World Alpha\CrashUploaderLog.txt

2- Send a pastebin of your logs to me via PM. It will be the most recent file under /Users//AppData/local/AGS\LogBackups.“
This info will help understand what is going on.

Cheers!