****** Please make sure you fill out the following information before submitting a report ******
Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
- What is your character name in New World: itsemily
- What server/world did you experience your issue on: US East - Maramma
- Describe the issue you are experiencing: with 15 minutes left in an invasion war, I died, got lag detected stuck on my screen for the duration of the death timer (could see someone attempting to pick me up but I stayed downed on my screen), and a little after until I was kicked from the server due to connection loss and it happened to half of the other people in the invasion war at the exact same time. then when we relogged it was as if the invasion war never happened because nothing was downgraded. contacted support through chat and they found nothing wrong server sided that happened at the time (11/19/2021 at approximately 7:45pm est) but it very much feels server sided since it happened to multiple other people and magically it was as if the invasion war didn’t exist.
- Is this a bug or an exploit: bug
- (if a bug) How did the issue effect your gameplay: I got kicked from the server and then missed out on xp, gold, etc.
- (if a bug) Were you able to recover from the issue: I was able to log back in but it threw me in a weird 17 player queue when I don’t think we would’ve had a queue.
- (if a bug) Please include a screenshot or video of the issue that you have experienced: was not recording and didn’t grab a screenshot at the time.
- What are the steps to reproduce the issue as you experienced: the second invasion war I participated in that night it didn’t happen again, which is why it leads me to believe it was a server sided issue.