ASG want to know why people leave and ratio this game?
The lack of communication on major issues. 20 hours later with NO UPDATE on the trade post which severely impacts the ability to play the game. This lack of communication is unacceptable. We should be getting regular updates and by regular I mean every 2-4 hours.
Honestly, this situation is ridiculous. You are negatively impacting every player for in your own words “small number of players attempted this” - complete and utter BS!
The patch is coming out at 2am. They’re keeping the TP and p2p trading down for longer to ensure they clean up all instances duplication. I think the communication is fine. Obviously I wish they could be faster, but that’s simply how it is.
It is what they get away with. I am not sure what you do for a living, but if my company had an IT related issue 2 days later if it wasn’t fixed and our answer was “working normal hours” we’d all be fired.
They released a bug because of poor quality control and then impact every player to stop a few people who they supposedly can track and ban. It’s crap communication and customer service.