Lag at Trade post caused lost gold

Game Support English Support
1

I was listing items on the AH at the current cost and i list gold ore and hit enter… It posted 2039 gold ore at 899.97 each causing me to lose close to 30k gold…

Is there a way to fix this?

Server Yggdrasil

Name : Antiz77

2

No manuel setting of price. This bugged out and auto set it to 899.97

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Hi @gutierrezjessica6

Welcome to the New World forum!

Hope you are doing well!

I’m really sorry that you’re having issues with the lag may you lost gold in the trade post, in this case I can recommend you to reach us via chat using the following link: Contact Us | Amazon Games

Please make sure to have the DxDiag and Gamelogs ready once you reach support, you can pull it following this steps:

DxDiag report:

  • Go to Windows Start search bar and type dxdiag.
  • Click on dxdiag.exe.
  • When green progress bar goes away, select Save All Information and save the file to their desktop.

GameLogs:

  • Game logs can be found on: \Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\

Hope this information help you! :wolf:

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