Laz Mutator Bug - Soft locked puzzle room

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  • What is your character name in New World: Ramza
  • What server/world did you experience your issue on: Camelot
  • Describe the issue you are experiencing: Hello, currently experiencing a bug in laz mutator that prevents us from finishing the dungeon. The puzzle/glyph room has us soft locked, with none of the buttons being pressable.
  • Is this a bug or an exploit: Bug
  • (if a bug) How did the issue effect your gameplay: Gamebreaking for the expedition, unable to continue. Orb lost.
  • (if a bug) Were you able to recover from the issue: Nope. Tried every button, leaving dungeon and coming back in, etc, everything we could think of. Log off and back on.
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: Start a M8 mutator run, get to the glyph room, not sure what triggers the bug but I have a guess that it is related to the silence zones and possibly our server being very high population, based on the fact that I see several other reports of the same bug minutes before me, from the same server.

Video:

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This happened to us 2 out of 3 back to back runs we did, thus losing two M8 mutator orbs :frowning:

Hopefully, at the very least we can be refunded, but the bug seriously killed the vibe for the night and we disbanded after to play other games. Pretty frustrating experience for all 5 of us involved.

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Ya this was pretty frustrating (they were my orbs). Immediately got off the game after it happened for a second time.

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oExtendo Hey all, the dev team is aware of this problem and are currently investigating it. However, if you’d like to see if you can get your obs back please contact customer support (as much as I’d like to, I’m not a GM/ Game Master, I cannot refund your orbs for you :frowning: )

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