Leaderboard not giving rewards for m10 clear time or m10 max score

[SubzeroMetal]

• What is your character name in New World: SubzeroMetal

• What server/world did you experience your issue on: Seer

• Describe the issue you are experiencing: The mutation leaderboards did not give me the skins even though i was top25 on both lazarus clear time and lazarus score, and also top5 on barnacles and black powder score and barnacles and black powder clear time.

• Is this a bug? yes

• (if a bug) How did the issue affect your gameplay: I was supposed to receive skins and titles for being within top25 / top 5 on the mutation m10 leaderboards.

• (if a bug) Were you able to recover from the issue: No skins / titles still

• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  

  
  
  
  
  
  
  
  
  
  

• What are the steps to reproduce the issue as you experienced: Get top25 / top5 on the m10 leaderboards for clear time or score and still have the skins/titles locked at the end of the week when it’s supposed to pay out.

• When did this happen? 2/14/2023 5:58 PM EST

[Centeotl]

Welcome to the New World forum community. The team is checking into this.