Afternoon- A day ago, in the haste of clearing my inventory while on a chest run, I accidentally dropped one of my locked pieces of gear. I submitted an online ticket that day and now just got it back in my inventory. I did not expect to get it back so quickly if I was able to get it back at all. I definitely want to thank the team for that.
I also want to point out that locking an item doesn’t prevent it from being accidentally dropped/discarded on the ground. If possible, I’d like to request that the locking of an item not just prevents it from being salvaged but also prevents it from being dropped/discarded on the ground.