Login Blocked: Corrupted install or Suspicios software detected

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  • What is your character name in New World: AmonIV
  • What server/world did you experience your issue on: Gaunes
  • Describe the issue you are experiencing: I was chilling afk in Reekwater and then decided to teleport to my house in Restless Shore. When I spawned there the game froze for a solid minute and a half(fps/ping meters too) and when it unfroze I got lag detected on top of the screen and a message saying: Login Blocked: Corrupted install or suspicious software detected and got kicked out. I verified the files with steam and it found nothing. I logged back into the game and ran around for some time with nothing happening. Now since the verify came out saying everything is fine that leaves only suspicios software as the reason for the kick. The thing is I only had google chrome running with some music playing from youtube. So as a side question is there any way to check what caused the kick or is it due to something server side messing up?
  • Is this a bug or an exploit: Bug
  • (if a bug) How did the issue effect your gameplay: Seeing a message about suspicios software sounds spooky :smiley:
  • (if a bug) Were you able to recover from the issue: Yes for now at least
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:

Be in Reekwater.
Teleport to your house in Restless Shore.
Freeze
???
Profit?

2 Likes
2

I had the same thing happen.

Just running around in town same crash same error message.

3

This just happened to me as well, today a few times I had a major lag spikes (resulting in CTD sometimes) and at one point I had that message.

4

Yup, you got catch mate… get this hacker out of here…

6

Well I’ve been playing for a while now and the freeze hasn’t happened again so I’m gonna assume it was something server side that they fixed.

7

Switch to windows mode and start dragging or holding the windows for about 3 minutes you’ll get the same message. So when your client is unresponsive it might show you the message as though you are holding the window when you recover

8

Yeah I guess it might be a generic “The game isn’t responding so something fishy might be going on” message.

9

Getting this now every 5-10 minutes after I get into the game after the latest patch…

1 Like
10

I got this once. Created a bug report, nothing changed it seems.

11

verify your files on steam and try again.

1 Like
12

Got few errors too. Checked game files after update - 3 files did not pass validation. You can try too.

1 Like
13

Steam validation seems to have worked, 1 failed

14

I encountered a similar issue after the patch; I do not have any third program affiliated with New world, just as when I started the game and until the start of maintained everything is going fine just until now.

15

Well it was 5 files for me, hope the validation fixes this, though I am bit surprised, Steam was so far nice to me with updates

16

Ah validation worked for me

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