Login Issues for "Waiting to Describe World"

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1

Trying to log in but currently unable to connect to the server. I read in a previous post that this was due to my account apparently being still “logged in” during high traffic times, however I don’t believe this should be the case. What do I do?

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Edit:
After 16 hours I was able to log in, is there anything I can do if this happens again?

2

Hello StepBro1,

I’m so sorry you’ve been having issues launching New World.

In order to prevent this issue happening again, you can follow this troubleshooting related with the Internet Protocol Version 6 (tcp/ipv6):

  1. Open Windows settings.
  2. Go to your Network&Internet section.
  3. Click Change Adapter Settings.
  4. Right-click your connection (It can be either LAN or WIFI adapter) and go to Properties.
  5. Scroll down in the menu until you found the option Internet Protocol Version 6 (TCP/IPv6)
  6. Uncheck the box next to it and restart your computer.
  7. Re-launch New World.

If this troubleshooting doesn’t work you can also verify the third party program EasyAntiCheat that is linked within New World:

  1. Open New World in your Steam Library.
  2. Right click on New World’s list title and then Go to Settings < Manage < Browse Local Files.
  3. Open the EasyAntiCheat folder.
  4. Run as administrator EasyAntiCheat_Setup executable file.
  5. Make sure in the drop-down within EasyAntiCheat Service Setup New World is the selected game.
  6. Press Repair Service.
  7. After this process verify Steam Integrity Check files:
  1. Re-launch New World.

Finally, another issue we can verify is detail we need to verify is the AGS Files that are linked within New World:

  1. Windows + R type in %APPDATA%
  2. Go to Local and Roaming (Both files will include an AGS file) and open them.
  3. Rename the AGS sub-folder ‘‘New World’’ to something different like ‘’_New World"
  4. This will refresh the cache files within New World and remove the error launching the game.

A previous Forum I was working with a another player, we found the only solution for this launching error was this troubleshooting, you can check this Forum with this link: Main Menu buttons don’t work + character/Worlds wont load .

Please let us know as soon as possible if after these troubleshooting the problem persist.

Thanks for all your feedback and specially your patience. :man_mage: :small_blue_diamond:

3

I’m having the exactly same issue. Do you know how it fixed ? did you servers restarted ?

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