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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
What is your character name in New World: Grandma Pringle
What server/world did you experience your issue on: Vingolf / NA East
Describe the issue you are experiencing: “Lag Detected” while playing this morning (12:30pm EST) Then kicked from game. When Trying to reopen the game, I receive “Login Malfunction” Error and my Character is gone from the list.
Is this a bug or an exploit: Bug
(if a bug) How did the issue effect your gameplay: Cant play
(if a bug) Were you able to recover from the issue: currently no
(if a bug) Please include a screenshot or video of the issue that you have experienced:
Having same issue here, but this is not the only error message I have received while attempting to troubleshoot this issue.
At first the game would display as if I needed to select a new world to create a character. I validated the files through steam then I received the following error:
Validated the files a second time, rebooted the pc and began to receive the:
i can log in too but skins, marks and many achieves are all gone - not sure if i should stay logged in or stay logged out while they sort whatever it is as they don’t seem to be acknowledging this one
