My friends and I have same issue (Ekera server). We were dropped in the middle of the Dynasty (I’ve lost the key btw). And after maintenance we had no houses.
1 Like
That definitely sounds like a bug that we don’t have a workaround or troubleshoot at the moment, and weird to be honest.
I will try to escalate this to the devs and they will need the logs to investigate this. Here are the steps:
-
At minimum, provide the most recent log, but preferably provide 3 logs from: Users<username>\AppData\Local\AGS\New World\LogBackups
-
DxDiag report:
- Go to Windows Start search bar and type dxdiag.
- Click on dxdiag.exe.
- When green progress bar goes away, select Save All Information and save the file to their desktop.
Also, to confirm your character name is also Dukeh right?
Yes, my character name is Dukeh.
How do I best send the logs?
Do I just copy paste them into a DM?
If it lets you to attach as a file it will be better, if not just copy paste shall work.
I have sent the logs in a DM.
I have the same issue. I can visit my house, but it’s no longer linked to me.
Name: Gortak
Server: Abaton
House located in Brightwood
House is still available to be visited.
Thank you for clearing this out!
Same here
Name; Oeger
Server Abaton
House in Windsward
Lost my house on Abaton server in Restless shore after the server restart
What is your character name in New World: Kielon
What server/world did you experience your issue on: Abaton/Vanaheim Eta
Describe the issue you are experiencing: Lost house
Is this a bug or an exploit: Bug
(if a bug) How did the issue effect your gameplay: No longer teleport, no storage
(if a bug) Were you able to recover from the issue: No
Right before the server restarted it was behaving oddly.
Day switched to night instantly and players were being kicked.
For example some of the people in my company got kicked from the server while I was playing, and then I got kicked while they could play.
After which I joined again and noticed a server restart had been announced, I gathered iron until the server shut down and I got thrown out.
So I got kicked while others could play, then I could play while others got kicked, then I played until i got kicked for the actual server restart.
Don’t know if any of this is usefull but I thought I’d just add it in case it is.
@Italianman Have you heard any feedback from the devs about this?
It is probably linked with the fact that the server travelled through time.
A lot of territories have lost upgrades aswell.
Should we repurchase the house?
Or is there another fix being applied from the backend?
I thought the ability to go and look at my house as a ‘spectator’ would disappear some time after my house had been taken away.
But today, after the patch, I can still go and spectate my old house (without owning it).
I suppose this means my house is still somewhere in the database (has to be because I and my company can still go and ‘visit’ it) but just not ‘linked’ to my account?
Hey ItalianMan,
Any news on the problem with the lost houses on Abaton?
I can still visit my old house as a guest, and i see all my chests etc… but i can’t claim the house as my own. It still says Gortak’s house, but i’m Gortak and i can’t use it…
I went and bought the neigbours house, so i can fast travel again, but i need the stuff from my old house! Please help me out 
Server: Abaton
Name: Gortak
1 Like
Just now my house (which I still don’t have ownership over) changed from having several thousands of points to 75 points.
When I enter the house as a visitor nothing has changed, it looks the same as it did when it had thousands of points.
I have the same issue. I lost my house the same way and all the same things happened. Still can visit as a guest but can’t recall or furnish. Lost some points but there it is still, my house on the list. This really has made me lose interest in this game because the affection on the gameplay is so huge.
Previously played daily over 10 hours but now I just can’t even bother.
Got so fed up I tried to waste the 10k gold to buy the house again, but couldn’t.
And oh, before the random night-to-day change I got kicked for afking even tho I was fighting PvE.
Name: Juniini
Server: Abaton
Settlement: Brightwood
//Edit: Now my house has disappeared from the list, and I lost all of my furniture 
1 Like
Your own issue has been escalated, but unfortunately it is an ongoing issue. The devs are aware of this problem, I’m not lying when I say that of course you are not the only ones with this problem. We have to wait on the devs to have this issue fix, but there is no estimated time at the moment.
We really are sorry for issue but we also appreciate the patience. As soon as there is any word/fix from the devs I’ll try to let you know!
2 Likes
Thanks for response. Are we supposed to wait or can buy a new house now? Its extremely hard to live with encumbered storage in a village that is meant to act as the main storage place.
hello! I too have this problem. I lost my house 16 - 17 oct.
Server Annwyn, name PradaSid
https://drive.google.com/drive/folders/19X7is06oB4ZlarlgtB2ZDdCI_BGyLsYa?usp=sharing
All details can be found in the already created topic.
Lost access to my house aswell
name: Aerckon
server: Phlegethon
town: everfall
I can visit my own house, but cant control it in anyway or use any of it’s benefits, yes taxes were always paid.
Time travel in Abaton again - this time 24H into the future…this is not funny…
Not sure if this is important but I changed servers to Aquila.