Lost items from my storage

  • What is your character name in New World: KD1zmazcan
  • What server/world did you experience your issue on: Abaton
  • Describe the issue you are experiencing: I haven’t logged in to New World for a while and Ideleted the game and changes my PC. Then I downloaded it again after a year. But now I have 0 money and all the weapons and armors on my storages are gone. The one I was wearing on my last log in is still here but every other piece of equipment I bought or crafter are gone. I do have all the other stuff thou. My materials, azoth supply, repair materials. ONly my weapons and armor got lost. I did the file integrity check but it did not work.
  • Is this a bug? (If this is an exploit, please follow the steps here: [Dev Blog] How to Report Exploits - Updated)
  • (if a bug) How did the issue affect your gameplay:
  • (if a bug) Were you able to recover from the issue:
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: I dont know.
  • When did this happen? (Date and Relative time; please include your timezone) GMT +03.00 03.00 pm.

Hey there, welcome to the community!

This is going to require a deeper investigation, I suggest you contact Support for this.

Good luck.