Was running mutated dungeon level 7. We were fighting Cilla. We suddenly all got stuck, it said Lag Detected, and then we got booted out of game with Server Crash message. When we relogged everyone was at dungeon entrance and had crashed. We tried to go back in, it used my Orb, and then it spun for a while and then said Expedition closed. After that my Orb was gone and we could no longer enter. So I believe I lost two orbs and we have nothing to show for it. I would like my Orbs refunded please, given the limited nature of them.
Server: Ogygia - US East
Player Name: Captain Danvers
Sorry about the trouble with the Mutator Level 7, i really understand the situation but i recommend to contact Live chat support and report the situation: Contact Us | Amazon Games
Please keep handy the following information:
In-game logs (last 4).
Press Windows+R on the keyboard, type %localappdata% and press enter.
Open the most recent file from this folder: AGS/New World/LogBackups.
