Lost My House the day after purchase

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  • What is your character name in New World: So isyourmom
  • What server/world did you experience your issue on: Heorot
  • Describe the issue you are experiencing: recently purchased house has vanished
  • Is this a bug or an exploit: BUG
  • (if a bug) How did the issue effect your gameplay: run out of storage
  • (if a bug) Were you able to recover from the issue: still no house
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: log in
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Which area was the house purchased in?

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Windsward next to town hall

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Thanks for letting us know it was in Windsward. I will be sure to pass this along to the game team.

1 Like
5

happen to me too, i also just posted this bug on forum with full details

  • Character Name: Absolian
  • Issue that occurred: lost my house after the update. (100% NOT duo property tax.)
  • Time and Date: 9:20 AM (CET)
  • World/Server: EU, (Apis)
  • Location where issue occurred: everfall. (big red house behind syndicate faction npc)
  • Any steps that can be taken to reproduce the issue: im not sure.

extra details:

  • when try to enter the house says “purchase this house” (even my first house discount gone)
  • all the furniture i had in my house was sent to my storage in everfall.
  • recall to my house is gone.
  • property tax was duo to 3 more days. (i always check every morning when i login)
  • property tax in everfall is 23.6% and it was only 350 gold. (got 3300g on me)

i invest 7.5k gold on that house, and lots more on trade skill to fill up my house.

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It happened to me aswell the other day . The house was in Everfall .

  • What is your character name in New World: Braln
  • What server/world did you experience your issue on: Hellheim
  • Describe the issue you are experiencing: recently purchased house has vanished
  • Is this a bug or an exploit: BUG
  • (if a bug) How did the issue effect your gameplay: run out of storage + lost the first house discount + i want to use it as a fast travel
  • (if a bug) Were you able to recover from the issue: still no house
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: log in
7

do not expect to get your house back anytime soon ppl have been waiting 14 days and amazon havent provided any new houses or payed bck coins for the house

1 Like
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is there any chance of being reimbursed?

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This also happened to me yesterday, I fast traveled to my house, got stuck under it, restarted my game and poof. My house is gone.
Username-RacktheJipper421
World-Tayopa
It was a house in Everfall

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What is your character name in New World: Rizek
What server/world did you experience your issue on: Tanje
Describe the issue you are experiencing: recently purchased house has vanished - Windsward next to town hall
Is this a bug or an exploit: BUG
(if a bug) How did the issue effect your gameplay: run out of storage and GOLD!!
(if a bug) Were you able to recover from the issue: still no house, but i get furniture …
What are the steps to reproduce the issue as you experienced: log in

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