Lost my purchased skins from the store

****** Please make sure you fill out the following information before submitting a report ******

Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:

  • What is your character name in New World: Death.v
  • What server/world did you experience your issue on: Hyperborea
  • Describe the issue you are experiencing: i lost my skins i got from the store and when i checked it says that i didnt purchase anything
  • Is this a bug or an exploit: bug
  • (if a bug) How did the issue effect your gameplay: lost skins and real money
  • (if a bug) Were you able to recover from the issue: no
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:

Known issue! Relevant announcement is here: [Notice] Server Issues - #2 by Luxendra

Thank you

its hard for me to find what are the devs are posting lately and keep up on date i can check the dev track but its has some topics from random people but i always look for the source and its the dev what are they posting

thank you again

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.