Luxendra
What is Really Sad is the Lack of communication from the AGS team.
You Know as Well as myself that this que situation is not acceptable.
What is being done?
Why is it even happening with all the extensive testing that was done?
Please Don’t belittle us by saying we are opening up more servers, that is Great for solo players, But for those of us in guilds/companies with 200 members are not just going to leave are friends/mates and start over.
Please Acknowledge and give us some kind of answer.
I sat in que yesterday from 8:05am EST until around 2pm Est. played for abit and logged for dinner, then came back and sat in que from 7pm est until 12am est then played till you all did patch. got in que today at 11amest got in game 3pm est.
Tried to leave auto run into wall for diner but still got booted for inactivity.
Now back in que 1776 since 6:45pm est.
Can you Or Someone from AGS give us an Explanation Please for the love of god.
YES, YES, AND YES!!! This is game breaking AGS, you are screwing yourself while screwing us! Fix this, TODAY!
Still waiting for Something
Come on I know Someone is on duty and watching posts. .Cause if you were all working to fix the issue, We wouldn’t be here.
Knock Knock
Who’s there?
QUE
Someone answer, what are you thinking! Think I’ll just go play Valheim. I’m not sitting in line for 2 or 3 hours because of someone’s incompetence.
17hrs and AGS can not even take a minute to respond?
Thank you for great customer support.
Thank you
We’re doing our best to help alleviate the queues by opening up extra servers so that people who want to are able to jump into the game immediately. Unfortunately, we really don’t have any additional information to share on additional server capacity or server transfers but we are 100% aware that queues are a problem and the team’s been working literally around the clock to address this.
THANK YOU!
You have no Idea how much your response means.
I lost a lot of stress and feel all tingly inside! Going to have a sparkling day Now… Hope you do too.
Translation: opening more servers so we can keep selling copies to new users but people with progress who don’t want to start over are outta luck
Any comment on when the server cap increase that some of the AU server got (2500 vs. 2000) could roll out to the rest of the servers? At this point it is impractical to ask people with 2 days of game time, claimed territores, etc. to just reroll from nothing and stop playing with their company.
Also, please work on the queue UI and error handling. It’s BAD.
@Luxendra pls why tou manin dev announced server can hold +5k even 10k on prewie server have 3k? on last open beta 2.2-2,5k per server on realise date only 2k? why just not make +500-1k more per server? you promise you announced and now fail? if you make 500-1k per server more que be not 250k only 50k or even less…
I appreciate your update and I know you probably haven’t seen too much of this but I know the dev team is working hard to make things work.
As to everyone who is screaming for an immediate jump in capacity. Yes, they have the SERVER infrastructure and power to handle the load that would come with 6000 players. The thing they are likely concerned about is what systems might break down with that many connections from a single server.
I don’t know if you have ever looked at programming or anything related to game development, but an MMO runs off of databases, systems and a bunch off calls and checks. If you saw the sheer amount of stuff that happened in the background, I think it would surprise you. This is separate from the rendering of graphics and all the other things that happens. Because of how an MMO is built, increasing the amount of people connecting to a “node” so to speak could cause systems to break down, spawning not to work, or other issues. Could even cause crashing.
They know that there is a problem and they are working to fix it in a way that won’t cause instability, will allow people to continue to play without interruption and also help all the others who are still trying to play. We just have to be patient. No MMO has a perfect launch and in the big scheme of things, this is a small issue and it will be resolved in time.
I don’t know if you may have noticed how unstable it was at those population counts when playing in the alpha or betas. They lowered the count as they worked on their systems to make everything stable and work towards scalability. They have to make sure that the servers aren’t going to crash as new people join and determine what kind of stress things can take before bad things start happening.
thank you so much) im just needed in this answer)) in any social place (Discord/Forum), good luck in work^)
Main dev say they can handle +5k to 10k easy where is that? pls? i m say that bc i m sure they can make cap bigger like on sydney servers for check why not to do in eu and get check faster? like some server 2.2 other 2.5-2.8 1k players caps to all server? and that que not be 250k 
i stay in que from 8am to 6.30pm and its not even popular server…
Where can we send the Red Bull for them?!!
Thank you and the the dev team for all your efforts, it is really appreciated.
I think that there are, in my opinion, two main factors contributing to people being disappointed/salty/mad or even outright unreasonable:
- The queues are not only long but waiting does not guarantee entry as it crashes out and only sometimes recovers. So no guarantee you can access a character previously created and leveled beyond starting area.
- Starting all over on another server does not guarantee you can access this character the next day as the server may be full again once one returns from work the next day.
This is so frustrating because then you have 2 characters you cannot access and then newly created servers are no help because you cannot create another character. Only way is to delete old ones which is not what anyone wants after leveling.
Still this does not give people the right to become so unfriendly, but I must admit it is quite frustrating, especially as many posts were made concerning this scenario during both close and open beta testing.
Still, please don’t let it get you down! Keep up the good work 