Hi, I’m having a major issue with FPS drop / stuttering. It seems that the amout of % usage, (in town for me) is not at 100%, it’s like at 60-70% for the GPU, same with the CPU. Trouble in towns / settlements / Combat)
Look like a graphic bottleneck, game side. many users struggle with that, even with high end setups. The amout of % used to render is capped at maximum 70% when i’m on settlements. Constant 60 FPS (unlimited setting OR 60 Fps capped). Seriously it goes from 60 fps to as low as 15-20 Fps. When I look in other directions, 40 fps maximum. This should not react like this.
Graphics Drivers updated
RTX2060 GPU dedicated high performance for newworld.exe app.
HWinfo if you need I’ll provide.
Overlays disabled for : Steam, Xbox bar, Discord
Same issue with all the settings to HIGH but even with all settings to LOW !?!?!?!
Other games run super fine, 40 constant FPS with bf5, cyberpunk on low and high settings (little drop in cyberpunk with the Ray Tracing on.
No other applications running in background, I closed them all.
Actually, it’s not normal I’m pretty sure.
I’m on the USA east server Valhalla eta.
My internet connection is Optical Fiber, wired to the computer directly with an RJ45, 1 ms ping on speedtests / fast.com, 100 Mbps plan with internet provider
Character name : Raphamoule
Entering the first settlement in my situation, level 6. I did not try with massive battles or anything else.
Thx for your time
(Please note that when it drops to 15-20 fps there are massives lag spike, freezing for 1 to 2 sec.)
Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.
(This requires the Pro version– you’ll be prompted to upgrade when you click Update All. If you don’t want to pay for the Pro version, you can still download and install all the drivers you need with the free version; you just have to download them one at a time, and manually install them, the normal Windows way.)
The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.
After updating your drivers, restart your PC and test the gameplay in New World.
Fix 3: Make sure your system is up to date, check for windows update
2 .
Once you’ve installed all the updates, restart your PC and check if New World crashes again.
Fix 4: Change in-game graphics settings
Open New World. On the top right corner, click the gear icon to open settings.
In the left pane, select Visuals. Then set Object details to High or lower.
Now you can play and check if the crash stops.
Fix 5: Increase your virtual memory
On your keyboard, press the Windows logo key and type advanced system settings. Click View advanced system settings.
Under the Performance section, click Settings….
In the pop-up window, navigate to the Advanced tab. Under the Virtual memory section, click Change….
Deselect the Automatically manage paging file size for all drives checkbox. Then select Customize size.
Enter Initial size and Maximum size according to the physical memory of your computer. Microsoft recommends that virtual memory should be 1.5 to 3 times the size of physical memory. In my case, the physical memory (actual RAM) of my computer is 8 GB, so the Initial size for me here is 8 x 1024 x 1.5 = 12288 MB, and the Maximum size should be 8 x 1024 x 3 = 24576 MB. Once you’ve entered your size of virtual memory, click Set, then click OK to save the changes.
Restart your computer and check if New World crashes again.
Fix 6: Delete specific game files
You should back up the files before deleting in case things go wrong.
On your keyboard, press Win+R (the Windows logo key and the R key) to invoke the Run box. Type or paste %appdata% and click OK.
how to clean uninstall Discord
Go to AGS > New World and delete the following:
The savedata folder
The user_preload_settings file
Now you can restart New World and see if the game crashes again.
Let me know whether one those steps work or not, hence we can try different routes with the intention to find a solution for your current issue.
By any change can we try to perform each one those steps I included here word to word?
My intention is not to bother you, I just want to make to sure you this can end up with best results on your end.
I did exactely what you mentionned below with the graphic driver updated and the virtual memory now adapted. Sincerely it fixed at least 60% of the problem!
Do you have any other tricks you could provide?
I already did a big cleanup in my 16 gb ram / software etc…
It is used a 99% all the time, do you think I should upgrade to 32 gb? would it fixe enterely this issue?
I have 32 gb RAM and this issue is still occuring for me. I don’t think that more RAM would help solve this situation. Potentially more dedicated vRAM could help?
@raphamoule you mentioned you updated your drivers, now, how about if we try to reset them?
It do understand your frustration despite from the fact other games seem to run smoothly, which New World unluckily is not running that way.
Here’s one quick work around: you can use the keyboard shortcut Win + Ctrl + Shift + B, this manually command does a tiny restart on to your graphics drivers.
If the previous fix did not work, I do recommend you to try this troubleshooting: DDU 1 (Display Driver Uninstaller Download version 18.0.4.6).
This allow you to remove all previous files and grants you improvements within different IPs game-plays
You must restart in safe mode and then run the program as Admin. After that restart and then reinstall the graphics driver. ”
I did it with the uninstaller, tried, persist.
I tried a new installtion of the driver (uninstalling previous) with the compatibility driver (the one made for this game) And it persist.
I also tried with the brand new display driver (The lastest one)
And the issue is there again.
Hello there, thank you very much for kindly updating me, I do appreciate it.
After deep diving throughout many resources I came across with some helpful pages that can help us to fix your current issue regarding FPS drop and stuff.
Please refer to this official site:
There should be some steps you already tried before, I highly recommend you to be my guest and perform additional troubleshooting listed on that page, they may be useful for you.
Tried the troubleshoot you gave me. Lower the resolution with windowed mode. Still persist.
No apps in background. Ne updates / download.
It’s not a trouble with my computer performance. Still an issue even at low settings, updated drivers, allocation of more virtual ram.
Checks for Windows updates (No updates)
Reduce startup applications (0 running)
Ensure your video drivers are up to date (Done many times)
Verify integrity of game files (Completely reinstalled 2 times)
Scan for malware (Already done with 2 softwares + Norton and Nod32)
Reset your video driver software to the default settings (done, performed clean install too, tested 2 version of them)
Check for evidence of overheating (Come on, CPU = 50, GPU = 69-90 never get passed 90)
Sincerely, I give up. There is nothing to do. I’m really disappointed.
I’ts the game. IDK how it manage the display into settlements, there is a lot of players yes but it should not affect the performance like this. I tell you, WHEN I’M IN SETTLEMENTS only, the GPU is used at 70% instead of 100% into the open world) Actually I got 54 FPS, which is good, but when I look around, it drop at 20-30 and there is MASSIVE lag spikes with a duration of at leat 1-2sec
Merry Christmas to you all, I kinda understand that you could be overbusy with the game, troubles and bug and I want to let you know that I played even if it’s lagging as Fvck !
In general the game is cool, the quests repetitives, but it’s an addicting game, so in that point of view, I congrats you. It is great to play with friends too.
BUT, Is it possible for you to open a trouble ticket for the situation mentionned in the last post? How does it work on your end?
70% utilisation when 54 FPS (GPU)
70% utilisation when 30 FPS (GPU)
70% utilisation when 20 FPS (GPU)
70% utilisation when 10 FPS (GPU)
AND TAKE NOTE : GPU Used at 100 on EVERY OTHER GAMES / APPS requiring render / display etc… ALSO : Physical RAM used at 90% so it’s not a saturation issue. CPU used at 90% sometime 100% too. I7 10th generation.
(Sry for the last msg, I was really disappointed.)
Take note, I even Disable windows defender with group policy (gpedit.msc)
I disabled the windows firewall completely.
I runned a ram cleaner to ensure there is no unusual shit running.
I tried on windows 10 AND windows 11.
I dropped the user memory RAM from 5.5 gb to 4.0 gb. Still stuttering
I completely reinstalled with another steam account (desesperate)
I uninstalled shits runnning in background as windows apps, xbox etc…
I runned in kind of Safe mode, still stuttering, big lag.
I did all the recommanded troubleshooting
I honestly could work for amazon game studio, with all the things I,ve done to make the game run fluently. Next steps is to install a quantom processor with 1024 GB ram and a RTX9090 with 12 Gb dedicated video memory.
No seriously I really think like you Njoyyy that it’s something in the game, optimization that need to be done. I sincerely hope this issue will be addressed soon because I think users massively uninstalled the game cause of this.
Please, if someone else have this kind of stutter / lag trouble, post it here. Thx! and Happy new year in advance.
ELSE :
I tried allocating a high priority to the task newworld.exe in the task manager but the access is denied whatever the user / administrator / system, I found this :
EAC prevents the process from being changed normally. You need to use RegEdit to tell Windows to always initialize that .exe with an increased priority in order to do it.
Open the Registry Editor by typing “regedit” (no quotes) into the Windows search bar;
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
Right click on this folder and create a new key called "NewWorld.exe" (no quotes)
Right click on the new NewWorld.exe folder and. create a key called "PerfOptions" (no quotes)
Right click on the new PerfOptions folder and create a new DWORD (32 bit) called "CpuPriorityClass" (no quotes)
Double click on CpuPriorityClass in the value window change the value to 3
A value of 3 for that key forces the program to start with High priority, possibly eking out a small amount of extra performance.
Honestly I did some tests and found that this manoeuver enhance the game efficiency by at least 10% (maximum 15%) Still stuttering and low FPS with Low GPU Usage BUT it did something. It’s functionnal, rapidly setted up, and I think can be a workaround for some peoples.
My brother has been having problems since the 1.2 patch, sometimes locking up completely after a short time then requiring a reboot. Lately the game will come to a complete halt, freeze, then a minute or two later unfreeze, though this happens in frequently. His computer is midrange, though his graphics card is a bit old, it is within spec and updated and he had no problems until after the 1.2 and later patches.
EDIT: Of note is the warning he gets when the game crashes, that EAC is not installed/corrupted. It is installed and functioning. He uses no third party programs and even uses the windows security and windows defender bless his naïve soul. I suggested a complete uninstall but he is against that.
On my side I have occasional (rare) framerate drops to 40 (stuttering) but this lasts only a second or two and never in any battles, assuming I know my way around a computer, something has changed with the 1.2 and 1.2.1 to increase these issues.
It may be the Christmas themed content, or “something” was added. We will not know until the devs state it is poor optimization or some monitoring feature that was added (just spitballing). In any case, the problems began with 1.2 and have gotten worse. My computer should not be having any issues with this game.
OH, MY, GOD, What have you done guys!!! IT’s FIXED. 80% improvement, I Want to know what was the problem! Woaw, you are efficient! 3 Machines tested, no more giga stutters!!!
!