I think that you can turn things around again and I don’t mean the devs but the players “us”!
As the consul of a large company, I have had the experience that players have quit the game for the following reasons or are currently very frustrated:
- Hardstuck: You’ve lost touch, you want to run the exciting new content (mutations) with other company members, but you can’t because the watermark is still ~520. Or the same with wars, many players are already so far that others who cannot invest so much time Gear are technically too weak and cannot be taken with them.
- Frustrated by crafting and the constant grind. They’ve been trying to get their engineer up for weeks so they can finally build a great legendary weapon. But the resources are constantly exhausted and there is no gold to buy the mats from the AH
- Overwhelmed with the game. Lots of complex and not well explained systems that the players don’t know well enough about and thus play with weak perks and bad specs. As a result, they lose almost every duel and are depressed
And this is exactly where “we” can improve the situation. It needs good companies of a certain size and a management that is interested in and committed to their members. Take these very people by the hand and help them as a community to achieve their goals.
This increases the fun of the game enormously and strengthens team spirit.
It works great for our company and we’ve only had 2-3% of players who actually quit. But many who were close.
If you are on the Arcturus server and in the Alliance faction. You are also welcome to contact me/us.