Mass reporting triggers a ban - huge issue

So I posted a few days ago about myself and another member of my company being 24 hour banned. This post had a lot of speculation that we may be at fault. Since then, the bans have finished and my company member re-entered the game.

He has used chat a few times in Marauder chat to explain a few things and posted few recruitment messages in the recruitment chat (this was over the space of since 6am to 1pm with hours of space inbetween.)

Here are the full chat logs today other than the few recruiting posts: Imgur: The magic of the Internet

You can also see a guy say “stop spamming” when he was asking what Marauders want upgrading in Windward. Showing he is consistently targeted when doing nothing wrong.

I have then posted the ban and the original reddit post at the bottom of the imgur link. He avoided chat all day other than this chat due to the ban yesterday meaning he is SCARED to use the chat.

Amazon are not helping us at all and we’re running out of options to be able to play the game safely in our company.

Further proof - FEXTRALIFE BANNED YESTERDAY due to mass report - Twitch

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I want to know why the New World team seem to be hiding from this issue!

Post taken down off reddit, no evidence provided to people who are banned, Live Chats with the support team disconnected by their agents.

I’m sure I’m not the only person who finds this unacceptable from a professional standpoint…

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It just happened to my son as well. Truly takes bullying to a new level, and makes those who are banned fell victimized. My son deals with a lot of depression, and gaming is a way for him and I to spend some fun time together, but this kind of stuff just makes him even more depressed. I really hope they permaban the people exploiting this. :rage:

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I’m so sorry to hear that. Me too! It’s awful and I just want Amazon to actually acknowledge the issue :frowning:

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all of the bans are manually made by the admins

https://www.reddit.com/r/newworldgame/comments/q114n5/following_the_mass_report_bans_amazon_have/ - If that’s the case, why are we unbanned by amazon?

there is no admins its their pathetic system that auto bans you when mass reported I was banned 3x first 1 day they 3 days and now i got banned for 1 week

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