[Megathread] Server Transfer Questions Megathread

Ohh okay I hope that’s it

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this is so frustrating i joined a different region because i was assured i could move later and join the rest of my friends i pumped 110 hours in to my character and now i have to start over if i want to join my friends. that’s just not good enough. this has to be fixed.

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I am not here to rag on the devs who have worked tirelessly to give us an amazing MMO experience.

I am here to also voice my absolute horror at hearing that the 52 hours I have in the game are essentially lost.

Since queue times were really high, New World told me to play on any old low-pop server (not mentioning to stay in the desired region at all) and that I’d be able to transfer to play with my friends later.

Now I find out that not only can’t you transfer to “full” servers (not mentioned before), but now you also can’t region swap? I’m on the East Coast NA but choose a West Coast NA as it was low pop on opening day.

I’ve been grinding away solo, readying my character for transfer to the server with my group, while my company has been working on the territory capture, and fun multiplayer experience.

It’s getting close to transfer time and now all of these restrictions have come into place.

I want to transfer to the server with my group. We may all be transferring to a new server, but it will still be on East.

What am I supposed to do now? Start all over?

I am truly not impressed.

Great game, but I am not thrilled at the thought of losing 50+ hours of play and starting all the quests over again.

Please figure out region transfer, at least within continental areas.

I WILL pay to be able to do it, but I need to be able to do it.

Thanks for hearing me out.

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This is extremely unacceptable in my opinion. You told us to play on any server and we’d be able to transfer to any server. Think about all the players/companies that played on any server with the mindset that you’d be able to switch. I myself have a company scattered across NA West/NA East and now we all cant play together. We all have 100+ plus hours clocked into the game and what are we supposed to do now?

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Can the Development team and Community management team get it together and stop giving false information and lying to the community with time frames and features that will not be included
Giving No time frame and no features is better than saying “we will have it next week” and “transfer to any region and server” and then both those things be incorrect. If an accurate call out would have been made when the game came out such as “we do not have a server transfer tool but are working on it and hope to have it in the next few weeks, although we need to create and test it, so it may be a significant amount of time before you can play with your friends.” would have meant i would have re rolled on a lower pop server with my friends and family while i was level 18 rather than continuing to grind to be able to help them the next week when the supposed tool was going to be out and thus being stuck deciding between throwing away 50 hours of work or waiting until the next delay in server transfers.
Giving an over estimate that sounds bad and being able to release early is always better than giving an underestimate, and causing an outrage for not being able to deliver on promised time frames and features. 2 weekends of people being isolated from their friends and companions is too much for an MMO, thats terrible PR and terrible development.

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You guys have really screwed this up by not being more clear in ur announcements and def need to fix this not just say your sorry for our lack of explanation

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i am of the same mindset, the game is amazing, but the constant lies about features and delayed time-frames is getting to be a MASSIVE disappointment and a huge Dropped Ball by the PR and dev teams

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@Luxendra e @TrevzorFTW

Will anything be done to ensure transfers don’t clog any servers and factions are balanced? I think I read about having a quiz, but I didn’t find the topic.

If groups leave crowded servers they will make it able to receive players.

It will prevent multiple groups from choosing the same server causing it to become crowded.

We had intent of going from US West to US East with the transfer even if it was to a low server there just to play with the rest of the friend group. At this point just let me know in the near future that we can transfer region. BEFORE we put another 100+hours into our character.

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Definitely understand the frustration. We communicated that it was our goal to launch the feature this week and it isn’t ready yet. We will launch it as soon as possible.

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I think “lies” implies people are saying things they know to be false. For what it is worth, we are saying things we believe to be true at the time and circumstances change.

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Circumstances change? 100h+ and “oh its fine, circumstances change” hmm

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How come your Twitter team has been lying to us all this time? Seriously what are those comments you bring in here now? The fact that we would be able to transfer ANY region, ANY server was stated on Twitter on your Official Twitter account. To state the reality here, very few people read this forum actively compared to Twitter.

Now you are trying to say it isn’t lies that you guys have been providing us with the past week? Seriously. I’ve levelled to 34 on these INSANELY BAD Experience Rates and now I am told to go **** myself and restart on lvl 1 on EU whenever the queue timers are normal there?

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well. lies. deceit. call it whatever you want. i need to join a full server. its been stated i cant. so i have issued a refund through steam - will you let people refund the game that have played it past the 2 hours we normally have on steam, since i only exceeded the 2 hours because of broken promisses, lies and queue times?

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In the grand scheme of things, Promising one thing, and then it changing with no reason given is a lie. Whether it was meant in malice or simply from a change in direction it is a lie.

It would not be taken as bad is a legitimate reason was given instead of just “it is not planned at this time” or any other question dodge such as this

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It literally tells you that you can’t in their thread about server transfers. Did you not read the thread?

“You cannot move your character to a world set that you have an existing character in already.”

What is technical limitation preventing region transfers? would it cause large que times for transfers? I dont mind taking a break from playing to transfer a character i put almost 100 hours into to play with my friends. I think we would all like more of an explanation than just, it is not possible, because i do not think it is impossible to transfer database entries to another region. would really appreciate a response.

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This is serious?

If you tell me that you sell me a pen that paints several colors, but then it turns out that it does not work, and then you tell me that you are going to fix it, but you only fix one color, you say… Are the conditions changing?

Anywhere in the world, this is a scam and the least you should do is apologize in an official statement.

Good product sale.

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So I’m on moldanoda us East had MU as the thing or whatever and my friends are on tumtum MU can I switch over to tumtum ?

Or can the dev or someone just yes or no for this. I’d like to know of I need to just restart on tumtum earlier rather then later

Since the character name is global, it could allow transfer between regions only this time as an exception.

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