Hi,
I accidentally claim all my primegaming rewards in my old steam account, when i bought the game this october then i discovered it. I tried multiple options, but non is possible.
If I buy the game again, in the old account, and create the character in the same server, can you merge the both account in one? So I will get all claimed primegaming rewards in the current account?
I don’t believe they can do that. The prime drops would be bound to the account, rather than the character, nor do I believe they can do a merge like that.
Nevertheless, feel free to try and contact support here.
Hi Hyekar,
Thank you for bringing this topic in our Forums. As always JakeL thank you so much for all the help provided.
Please follow JakeL’s guidance for this request unfortunately this is not a service provided but you can escalated via web ticket using the link above.
Thank you for all your feedback and I’ll pending if you need further assistance once you received your ticket’s response. ʕᵔᴥᵔʔ
thank u
You’re welcome Hyekar,
I’ll pending of any other future update you have within your case.
Thanks again for all your feedback. (｡◕‿◕｡)
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