Min spec fail no vram

so im looking at my “installed 16gb ram” and wondering why my amd folder wont let me launch it. and wondering if someone can recommend to me if i need to make a software troubledshooted fix or take the pc to a shop and ask for new parts.
i dont understand difference between vram or ram. etc.
these are the error message i got and the basic info i see

so, on the left of the screen is my new world. i tryed to play it, and got this error message this morning

this seems to be a culprit. still donnt what to do

I would do a integrity check on the files if you installed through steam. check for windows updates, reboot, reinstall the game if need be.

if theres a chance this thing has disabled itself how do i re-enable this graphics card… sheesh

excuse me i havee a 10min noobtube video to watch brb as i get some virtual duck tape… or fail

Hello kingskip,

Thank you so much for reporting your crashing issue. I also want to thank you for sharing the screens that shows the errors you’re receiving.

For this issue and to re-enable your AMD Radeon™ RX 5500 XT please re-install the drivers for it:

https://www.amd.com/en/support/graphics/amd-radeon-5500-series/amd-radeon-rx-5500-series/amd-radeon-rx-5500-xt

If the problem keeps persisting let me know as soon as possible I will be waiting for you. ( づ ◕‿◕ )づ

Screenshot 2022-04-14 5.56.31 AMpastedImage (3)Screenshot 2022-04-14 5.56.31 AM

my 10min noobtube video was… too complicated for me to bother… and eventually i ended up on the same link you recommended… and saw you link the exact same thing…


anyway… IT WORKED.
thank you cactacea my graphics card is re-enabled… recomend this for anyone who could not get the amd folder to open. ty ty i’ll log in and play now

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You’re more than welcome kingskip,

If you get any other error, don’t hesitate to contact us back and we’ll be more than happy to help you out and see you back in Aeternum without any issue.

Thanks again for sharing you recovered your GPU and I wish you safe travels in Aeternum. :world_map:

Screenshot 2022-04-14 5.56.31 AMpastedImage (3)Screenshot 2022-04-14 5.56.31 AM

to put this into a little extra context. i woke up… my computer was probably left on after i watched one piece… but the monitor was black… i thought nothing of it. jus held the power button, and it booted up again. but the amd thing wasnt in my hidden icons tray like normal, new world gave me an error, and the amd folder failed to launch… i had no idea if it was going to need a replacement or not… or how and when this triggered… but its fixed. ty

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