Missclick on store

Game Support English Support
1

I just missclicked on Runic Bear (skin) on store instead of Runic Jackal.
How do i change that?

2

Hi!

Thanks for let us know about your issue, but I need to tell you that any purchase in the store are not refundable and cannot be change it.

3

Thanks for answer.
I don’t want a refund, i want to support the game and look cool (2 birds, one stone)

You saying you cannot fix missclicks on store? (its not about refund)
So the short answer is im f— … and amazon doens’t care about me

Funny relationship.
Me: i want to help you for your great game
*missclick on store *
Me: can you fix my click on store amazon?
Amazon: no

:clown_face:

4

Hi!

Sorry I understand your situation, but in game purchase are not refundable. Even if you don’t want a refund, we cannot reverse the purchase to give you back your coins in order to purchase the correct skin. Is part of the in-game purchases policies.

You can check that policy here:

https://www.amazongames.com/en-us/support/new-world/articles/in-game-purchases

5

I know its not your fault.
So this is the way system works, you can keep my coin and i’ll “keep” the wrong purchase i made.

I’ll never touch store ever again. Thank you for your support.

1 Like
6

Also just to let you know, the in-game store is handle by steam.

If you need more information or you need more assistance you can try to contact them:

7

Its not about real-money transaction.
Its about in–game realocation of resource.

But i get it, it won’t be fixed because the system works through permanent actions.
Like i said before, amazon can keep my coin this time. I won’t touch store anymore.

8

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