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We also have existing workaround for some issues that you can find here:
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What is your character name in New World: Dayunisi
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What server/world did you experience your issue on: Dominora
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Describe the issue you are experiencing: Fell through rocks in Edensgrove while completing Ixia’s Orders
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Is this a bug or an exploit: It a bug/collision issue
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(if a bug) How did the issue effect your gameplay: I could not exit the rocks as collision prevented me from leaving
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(if a bug) Were you able to recover from the issue: I was able to port to home.
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(if a bug) Please include a screenshot or video of the issue that you have experienced:
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What are the steps to reproduce the issue as you experienced: Climb on rocks from northeast to southwest toward the quest marker.
