Missing Combatant's supply cache

[imsystem]

• What is your character name in New World: imsystem
• What server/world did you experience your issue on: camelot
• Describe the issue you are experiencing: Unlocked both previous twitch drops for combatant’s supply caches and can only claim 1 in game
• Is this a bug or an exploit: bug
• (if a bug) How did the issue effect your gameplay: missing out of items
• (if a bug) Were you able to recover from the issue: not yet i want my freebies
• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  
  
  
  
• What are the steps to reproduce the issue as you experienced:

[Magva]

Heya!

We’re sorry for the trouble this caused you. Our team is aware of the issue and this is currently being investigated. At the moment, we cannot make any promises about a definite fix. Though please stay tuned on our official channels to make sure that you would not miss any update.

Have a nice day!

[Ayeo7]

same issue.
I hope there is a definite fix… I mean come on…I’m still waiting on a make good from a ring taken a long time ago…