Hello
1st day after update i logged in but i got 0 Gold. i should get between 600 - 1200 gold like i used to but i got 0
2nd day the same but i am not sure if my stuff sold or came back to my storge
i need Amazon to check what happened i dont want extra Gold just my Gold please
Thank you
Known bug, links to why server transfers aren’t avaliable for some players
Greetings @Rzhila
Thank you for letting us know and sorry about the inconvenience, we currently have a message on the top of the forums who should prompt automatically as soon as you login, here is the message that we currently have, I hope this information works for you.
"
Hi all,
We are aware of issues regarding the trading post where players are not receiving the gold from their sales and being blocked by active contracts. We have identified a few root causes.
One that was introduced with our patch was players not receiving gold/items from completed sell/buy orders on the trading post while offline. We are currently testing a fix for this and will be deploying it as soon as we are confident. Players who encounter this issue WILL receive their missing gold/items when the fix goes live. At this time, this may block you from transferring servers.
Secondly, we are aware of a few states that will block players from transferring due to having active contracts, even if all of their contracts appear closed. This includes players who are unable to cancel active contracts. The team is currently working on finding a fix for this issue and will be issuing item/coin refunds where appropriate.
Once we have more information, we will share it and for the time being, it is listed on our Known Issues list and our Weekly Update Bug Megathread.
Thank you for your patience and understanding! "
See you in Aeternum!
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